Select the product you need help with
- Internet Explorer
- Windows Phone
- More products
You receive an error message when you save a file after the network connection is lost in Excel
Article ID: 291204 - View products that this article applies to.
This article was previously published under Q291204
For a Microsoft Excel 2000 version of this article, see 230164
Important This article contains information about how to modify the registry. Make sure that you back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/256986/ )Description of the Microsoft Windows registry
When you try to save your workbook, you receive the following error message:
In this message, Network path is the network location where you are trying to save your file.
Microsoft Excel cannot access the file 'Network path'. You may receive this error message for the following reasons:
When you try to save your file to another location, you receive the following error message:
Document not saved
This problem may occur if the following conditions are true:
To prevent this problem from occurring, you can add the
PivotTableNetworkResiliencysubkeys to the registry. To do this, follow these steps.
Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall the operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.
This functionality was introduced in Microsoft Excel 2000 as a single registry key.
For more information about how to resolve this issue in Excel 2000, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/230164/ )You may receive an error message when you try to save files in Excel 2000
Starting with Excel 2002, the network resiliency feature is subdivided into two categories, to permit better control and to additionally make sure that you can recover from the loss of network connectivity. The two subdivisions are as follows:
The network resiliency settings have no user interface. They are controlled by registry entries, and are configurable only by manually editing the registry or by policy.