Article ID: 315335 - View products that this article applies to.
This article was previously published under Q315335
When you install Microsoft Windows XP, you may receive a Stop Error message that is similar to one of the following while the Setup program is running:
Additionally, if you troubleshoot by removing all unnecessary hardware devices that are installed on the computer, and then you run the Setup program, you may receive an error message that is similar to the following:
STOP 0x00000050 PAGE_FAULT_IN_NON_PAGED_AREA
Setup cannot copy the file Setupdd.sys.
This behavior may occur if one of the following conditions is true:
To troubleshoot this behavior, follow these steps:
For information about how to add and remove RAM, contact the manufacturer of your computer or see the documentation that is included with your computer.
For additional information about the Windows XP Setup program, click the following article numbers to view the articles in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/306824/ )Release Notes for Windows XP Setup contained in the Home.txt file
(http://support.microsoft.com/kb/286463/ )Release notes for Windows XP Setup contained in the Pro.txt file
286647For information about how to contact your hardware vendor, visit the following Microsoft Web site:
(http://support.microsoft.com/kb/286647/ )Windows XP Read1st.txt file contents
http://support.microsoft.com/gp/vendorsMicrosoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
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