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You Receive an "Access Denied" Error Message When You Delete Folders from a Mounted Drive
Article ID: 319368 - View products that this article applies to.
This article was previously published under Q319368
If you try to delete folders that are stored on a mounted drive and send them to the Recycle Bin, you may receive the following error message:
Cannot delete Foldername: Access is denied. The source file may be in use.
This problem occurs because the Recycle Bin does not recognize mounted volumes. For example, assume that the following drive layout is in use:
Drive C is a 1-gigabyte (1-GB) drive that uses the NTFS file system.If you try to delete a folder with the path C:\Host-dir\Mydir, Windows Explorer interprets the folder as being on drive C and tries unsuccessfully to place it in the Recycle Bin on drive C.
C:\Host-dir is the mount point for a separate 9-GB drive.
To work around this issue, use either of the following methods:
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.