Article ID: 323154 - View products that this article applies to.
This article was previously published under Q323154
If you put a laptop computer in standby and resume it repeatedly while the computer is using battery power, the processor may remain at full power until you restart the computer. This problem occurs only on computers with processors that support multiple power-consumption states.
To resolve this problem, obtain the latest service pack for Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
322389The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
(http://support.microsoft.com/kb/322389/EN-US/ )How to Obtain the Latest Windows XP Service Pack
Date Time Version Size File name ----------------------------------------------------- 31-May-2002 15:35 5.1.2600.46 30,848 Processr.sys 31-May-2002 15:35 5.1.2600.46 37,284 P3.sys 31-May-2002 15:35 5.1.2600.46 31,744 Crusoe.sys 04-Jun-2002 09:50 5.1.2600.46 32,256 Amdk6.sys 04-Jun-2002 09:50 5.1.2600.46 32,768 Amdk7.sys
You can restart the computer to use the power-saving features of the processor again.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows XP Service Pack 1.
Contact us for more help
Connect with Answer Desk for expert help.