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Cannot Save Images in Windows XP As JPG
Article ID: 324761 - View products that this article applies to.
This article was previously published under Q324761
After you upgrade from Microsoft Windows 98 to Windows XP, you may not be able to save images from a Web site through America Online (AOL).
When you try to save an image, the .jpg file type does not appear in the Save As dialog box.
This behavior may occur when AOL's graphic compression option is turned on. When this option is on, the images are saved as the .art file type.
To resolve this issue, turn off graphic compression. To do this, follow these steps:
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