Users Receive a Password Complexity Requirements Message That Does Not Specify Character Group Requirements for a Password

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Article ID: 821425 - View products that this article applies to.
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SUMMARY

When you set the Passwords must meet complexity requirements policy setting, and a user logs on to the computer or to a domain and types a password in the Change Password dialog box that does not meet the complexity requirements, the user receives the following message:
Your password must be at least x characters; cannot repeat any of your previous x passwords; must contain capitals, numerals or punctuation; and cannot contain your account or full name. Please type a different password. Type a password which meets these requirements in both text boxes.
This message is expected behavior when a user tries to change the password and the password does not meet the complexity requirements that you set. However, some of the content of the message may be confusing to some users because it does not explicitly specify that the password must contain at least three of the following four character groups:
  • English uppercase characters (A through Z)
  • English lowercase characters (a through z)
  • Numerals (0 through 9)
  • Non-alphabetic characters (such as !, $, #, %)

MORE INFORMATION

After you apply the hotfix that is documented in this article, a user receives the following message when he or she tries to change the password to a password that does not meet the complexity requirements that are specified in the password policy:
The password supplied does not meet the minimum complexity requirements. Please select another password that meets all of the following criteria:
is at least x characters;
has not been used in the previous x passwords;
does not contain your account or full name;
contains at least three of the following four character groups:
English uppercase characters (A through Z);
English lowercase characters (a through z);
Numerals (0 through 9);
Non-alphabetic characters (such as !, $, #, %)

Windows Server 2003

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

No prerequisites are required.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Date         Time   Version      Size       File name
------------------------------------------------------
29-May-2003  09:56  5.2.3790.42  1,187,328  Msgina.dll

Windows XP

Service pack information

To resolve this problem, obtain the latest service pack for Windows XP. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
322389 How to obtain the latest Windows XP service pack

Hotfix information

Prerequisites

To apply this hotfix, you must have Windows XP Service Pack 1 (SP1) installed on the computer.

Restart requirement

You must restart the computer after you apply thi A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language. s hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Date         Time   Version        Size     File name
--------------------------------------------------------
27-May-2003  11:15  5.1.2600.1226  969,216  Msgina.dll
27-May-2003  08:50  5.1.2600.1226  527,872  Xpsp2res.dll

Windows 2000

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must have Windows 2000 Service Pack 3 (SP3) installed on the computer.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Date         Time   Version        Size       File name
--------------------------------------------------------
02-Jun-2003  10:15  5.0.2195.6751    333,072  Msgina.dll
29-May-2003  12:22  5.0.2195.6748  4,576,256  Sp3res.dll

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Properties

Article ID: 821425 - Last Review: November 4, 2007 - Revision: 6.10
APPLIES TO
  • Microsoft Windows Server 2003, Web Edition
  • Microsoft Windows Server 2003, Standard Edition (32-bit x86)
  • Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
  • Microsoft Windows Server 2003, Enterprise x64 Edition
  • Microsoft Windows XP Professional
  • Microsoft Windows XP Home Edition
  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Professional Edition
Keywords: 
kbautohotfix kbwinxppresp2fix kbwin2000presp5fix kbhotfixserver kbbug kbfix kbqfe kbwinserv2003presp1fix KB821425

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