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Software Restriction Policies feature does not log events as expected

Article ID: 823726 - View products that this article applies to.

SYMPTOMS

In Microsoft Windows XP Professional, you (an administrator) can use the Software Restriction Policies feature to restrict a user's ability to run particular programs. You can implement these policies either through Local Group Policy or through a Group Policy object from the Microsoft Windows Server 2003 Active Directory directory service.

When you implement software restriction policies, users who try to run a restricted program in Windows XP Professional receive a message that the program has been restricted by the administrator and will not run. You expect an event to be logged in the event log so that you can audit the instances when users try to start restricted programs. However, although the Software Restriction Policies feature restricts the user from running the program, an event is not logged in the event log. After you install this hotfix, an event is logged in the application event log when a user tries to run a restricted program. For additional information about software restriction policies in Windows XP, click the following article number to view the article in the Microsoft Knowledge Base:

310791

(http://support.microsoft.com/kb/310791/ )

Description of the Software Restriction Policies in Windows XP

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RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

322389

(http://support.microsoft.com/kb/322389/EN-US/ )

How to obtain the latest Windows XP service pack

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

(http://support.microsoft.com/contactus/?ws=support)

Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language. The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time     Version        Size        File name      Platform
   ------------------------------------------------------------------------
   30-Jun-2003  17:25   5.1.2600.1240    566,272   Advapi32.dll    x86
   06-Jun-2003  21:39   5.1.2600.1232     80,512   Ksecdd.sys      x86
   10-May-2003  01:03        5.3.16.6      6,656   Spmsg.dll       x86
   11-May-2003  20:26        5.3.16.6     89,088   Spuninst.exe    x86
   30-Jun-2003  17:25   5.1.2600.1240  1,585,664   Advapi32.dll    IA-64
   06-Jun-2003  21:39   5.1.2600.1232    227,456   Ksecdd.sys      IA-64
   09-May-2003  22:36        5.3.16.6      6,144   Spmsg.dll       IA-64
   09-May-2003  22:36        5.3.16.6    214,528   Spuninst.exe    IA-64
   30-Jun-2003  16:02   5.1.2600.1240    566,272   Wadvapi32.dll   IA-64

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Microsoft Windows XP Service Pack 2.

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