Expert Zone Support WebCast: Upgrading your home Internet connection from dial-up to high-speed cable

Session Summary

Wednesday, February 16, 2005

This Support WebCast answers questions that typical home users may have when they decide to upgrade to broadband Internet service. Expert Zone columnist Joli Ballew discusses how to choose a broadband Internet service provider, how to install the hardware for the Internet connection, and how to configure Microsoft Windows XP and your software to work with broadband service. She will also cover how to obtain help and advice from the Windows XP user community when you need it.

This is a Level 100 (http://support.microsoft.com/default.aspx?scid=gp;en-us;webcastlevels&sd=gn) session presented by Joli Ballew.

Joli Ballew is a writer and graphic artist in the Dallas area and the author of Windows XP: Do Amazing Things (Microsoft Press). She also teaches Microsoft FrontPage classes at Eastfield Community College and works as a network administrator and artist for North Texas Graphics. Joli has authored over a dozen books on technologies ranging from operating systems and image-editing programs to certification textbooks.

Viewing the Presentation

To view, click this link: View this On-demand Recording (Length: 30:48 minutes)

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Offline viewing download (http://download.microsoft.com/download/9/f/5/9f5b252d-534d-4130-b303-6df3e3c47b0d/wc021605-offline.exe) - If you wish to view the streaming media archive offline, download a copy of this self-extracting .exe file to your hard drive, and double-click the file.

Additional Resources

Download presentation (http://download.microsoft.com/download/9/f/5/9f5b252d-534d-4130-b303-6df3e3c47b0d/wc021605.exe) - This is a Microsoft PowerPoint (.ppt) file.
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Read the transcript from this event (http://download.microsoft.com/download/9/f/5/9f5b252d-534d-4130-b303-6df3e3c47b0d/wct021605.exe)

Supplemental reading:

• Windows XP Service Pack 2 Web site (http://support.microsoft.com/windowsxpsp2)
• Preventing Lockups When Upgrading to Windows XP Service Pack 2 (http://www.microsoft.com/windowsxp/using/security/expert/atkin_04nov23.mspx)
• Windows XP Service Pack 2 Strengthens the Defense Against Spyware (http://www.microsoft.com/windowsxp/using/security/expert/honeycutt_spyware2.mspx)
• Make Automatic Updates Work for You (http://www.microsoft.com/windowsxp/using/security/internet/sp2_wscau.mspx)
• Windows XP Security and Administration Newsgroup (http://www.microsoft.com/windowsxp/expertzone/newsgroups/reader.mspx?dg=microsoft.public.windowsxp.security_admin)
• Windows XP SP2 Support Center (http://support.microsoft.com/default.aspx?pr=windowsxpsp2)

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