Windows XP TV tuner program stops responding or displays corrupted video

Article translations Article translations
Article ID: 896626
Expand all | Collapse all

On This Page

SYMPTOMS

You may experience the following symptoms when a DirectShow TV tuner program is tuned to receive a Digital Video Broadcasting (DVB) video stream on a computer that is running Microsoft Windows XP Service Pack 2 (SP 2):
  • The TV tuner program stops responding.
  • The TV tuner program displays stuttering or corrupted video.

CAUSE

This problem occurs if a table section in the Program Specific Information (PSI) table that is embedded in the digital TV signal stream exceeds 255 bytes. In this scenario, the Psisdecd.dll DirectShow component does not process the PSI table correctly.

RESOLUTION

Update information

The following file is available for download from the Microsoft download center:
Collapse this imageExpand this image
Download
Download the WindowsXP-KB896626-v2-x86-ENU.exe package now. Release Date: May 13, 2005

For more information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Prerequisites

There are no prerequisites for this update.

Restart requirement

You must restart the computer after you apply this update.

Update replacement information

This update does not replace any other updates.

File information

The English version of this update has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version        Size     File name
   --------------------------------------------------------
   25-Mar-2005  21:42  6.5.2600.2640  363,520  Psisdecd.dll
   25-Feb-2005  03:53  6.1.22.4       371,936  Updspapi.dll

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about the standard terminology that is used to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 896626 - Last Review: October 9, 2011 - Revision: 3.0
Keywords: 
atdownload kbqfe kbhotfixserver kbfix kbbug KB896626

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com