Availability of a Volume Shadow Copy Service (VSS) update rollup package for Windows Server 2003 to resolve some VSS snapshot issues

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Article ID: 940349 - View products that this article applies to.
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INTRODUCTION

An update rollup package is available to resolve some Volume Shadow Copy Service (VSS) snapshot issues in Windows Server 2003.

Issues that are fixed in this update rollup package

Issue 1

A Windows Server 2003-based computer may be unable to start successfully if VSS is enabled and if many volumes exist on the computer. For example, this problem occurs if more than 150 volumes exist on the computer.
931312 Windows Server 2003 may not start when the Volume Shadow Copy Service is enabled

Issue 2

After you restart a Windows Server 2003-based computer, VSS snapshots may be unexpectedly deleted.
940041 Volume Shadow Copy Service snapshots may be unexpectedly deleted after you restart a Windows Server 2003-based computer

Issue 3

VSS cannot create a volume snapshot even when VSS has sufficient memory space in Windows Server 2003.
940239 VSS cannot create a volume snapshot even when VSS has sufficient memory space in Windows Server 2003

Issue 4

VSS may leak private bytes and virtual memory when you use VSS to take frequent snapshots in Windows Server 2003 or in Windows XP.
940252 The Volume Shadow Copy Service may leak private bytes and virtual memory when you use the service to take frequent snapshots in Windows Server 2003 or in Windows XP

Issue 5

Windows Server 2003 startup times increase after you use a backup program that uses VSS to create snapshot volumes. For example, the Windows startup time may increase to 20 minutes or longer.

Issue 6

More than seven backups are prevented from starting before the first backup finishes. Also, an event that resembles the following is logged in the event log:

Event Type: Error
Event Source: VSS
Event Category: None
Event ID: 12301
Date: Date
Time: Time
User: N/A
Computer: Computer Name
Description: Volume Shadow Copy Service error: Writer Writer Name did not respond to a GatherWriterStatus call.

Issue 7

VSS shadow copies may be corrupted if the data cannot be preserved when another shadow copy is created.

MORE INFORMATION

Update information

Note We recommend that you apply the Volume Shadow Copy Service (VSS) update rollup package to all servers that use VSS in your environment.

The following files are available for download from the Microsoft Download Center:

Windows Server 2003 for x86-based Systems
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Windows Server 2003 for Itanium-based Systems
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Windows Server 2003 for x64-based Systems
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For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Prerequisites

To apply this hotfix, your computer must be running one of the following operating systems:
  • An x86-based version of Windows Server 2003 with Service Pack 1 (SP1) or an x86-based version of Windows Server 2003 with SP2
  • An Itanium-based version of Windows Server 2003 with SP1 or an Itanium-based version of Windows Server 2003 with SP2
  • An x64-based version of Windows XP or an x64-based version of Windows Server 2003 with or without SP2

Restart requirement

You have to restart the computer after you apply this update.

Update replacement information

This update replaces the following previously released updates:
  • KB931312
  • KB940041
  • KB940239
  • KB940252
  • KB939989

Registry information

To use this update, you do not have to make any changes to the registry.

File information

The English version of this update has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Server 2003, x86-based versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatformSP requirementService branch
Eventcls.dll5.2.3790.300231,23201-Sep-200710:14x86SP1SP1QFE
Ftdisk.sys5.2.3790.3002137,21631-Aug-200714:00x86SP1SP1QFE
Partmgr.sys5.2.3790.300225,08831-Aug-200715:04x86SP1SP1QFE
Swprv.dll5.2.3790.3002285,69601-Sep-200710:14x86SP1SP1QFE
Volsnap.sys5.2.3790.3002168,44831-Aug-200714:00x86SP1SP1QFE
Vssadmin.exe5.2.3790.3002134,14431-Aug-200714:00x86SP1SP1QFE
Vssapi.dll5.2.3790.3002567,29601-Sep-200710:14x86SP1SP1QFE
Vssui.dll5.2.3790.3002144,38401-Sep-200710:14x86SP1SP1QFE
Vssvc.exe5.2.3790.3002837,12031-Aug-200714:00x86SP1SP1QFE
Vss_ps.dll5.2.3790.300220,48001-Sep-200710:14x86SP1SP1QFE
Eventcls.dll5.2.3790.414331,23201-Sep-200710:00x86SP2SP2QFE
Ftdisk.sys5.2.3790.4143137,21631-Aug-200714:37x86SP2SP2QFE
Partmgr.sys5.2.3790.414325,08831-Aug-200716:03x86SP2SP2QFE
Swprv.dll5.2.3790.4143285,69601-Sep-200710:00x86SP2SP2QFE
Volsnap.sys5.2.3790.4143168,44831-Aug-200714:38x86SP2SP2QFE
Vssadmin.exe5.2.3790.4143134,14431-Aug-200714:38x86SP2SP2QFE
Vssapi.dll5.2.3790.4143567,29601-Sep-200710:00x86SP2SP2QFE
Vssui.dll5.2.3790.4143144,38402-Sep-200700:20x86SP2SP2QFE
Vssvc.exe5.2.3790.4143837,12031-Aug-200714:38x86SP2SP2QFE
Vss_ps.dll5.2.3790.414320,48001-Sep-200710:00x86SP2SP2QFE
Windows Server 2003 and Windows XP, x64-based versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatformSP requirementService branch
Eventcls.dll5.2.3790.300246,08001-Sep-200723:59x64SP1SP1QFE
Ftdisk.sys5.2.3790.3002240,12801-Sep-200723:59x64SP1SP1QFE
Partmgr.sys5.2.3790.300245,05601-Sep-200723:59x64SP1SP1QFE
Volsnap.sys5.2.3790.3002326,14401-Sep-200723:59x64SP1SP1QFE
Vssui.dll5.2.3790.3002233,47201-Sep-200723:59x64SP1SP1QFE
Vss_ps.dll5.2.3790.300226,62401-Sep-200723:59x64SP1SP1QFE
Swprv.dll5.2.3790.3002685,05601-Sep-200723:59x64SP1SP1QFE\IA
Vssadmin.exe5.2.3790.3002245,24801-Sep-200723:59x64SP1SP1QFE\IA
Vssapi.dll5.2.3790.30021,335,80801-Sep-200723:59x64SP1SP1QFE\IA
Vssvc.exe5.2.3790.30022,063,87202-Sep-200700:00x64SP1SP1QFE\IA
Swprv.dll5.2.3790.3002685,05601-Sep-200723:59x64SP1SP1QFE\ID
Vssadmin.exe5.2.3790.3002245,24801-Sep-200723:59x64SP1SP1QFE\ID
Vssapi.dll5.2.3790.30021,335,80801-Sep-200723:59x64SP1SP1QFE\ID
Vssvc.exe5.2.3790.30022,063,87202-Sep-200700:00x64SP1SP1QFE\ID
Swprv.dll5.2.3790.3002685,05601-Sep-200723:59x64SP1SP1QFE\IP
Vssadmin.exe5.2.3790.3002245,24801-Sep-200723:59x64SP1SP1QFE\IP
Vssapi.dll5.2.3790.30021,335,80801-Sep-200723:59x64SP1SP1QFE\IP
Vssvc.exe5.2.3790.30022,063,87201-Sep-200723:59x64SP1SP1QFE\IP
Swprv.dll5.2.3790.3002685,05601-Sep-200723:59x64SP1SP1QFE\IS
Vssadmin.exe5.2.3790.3002245,24801-Sep-200723:59x64SP1SP1QFE\IS
Vssapi.dll5.2.3790.30021,335,80801-Sep-200723:59x64SP1SP1QFE\IS
Vssvc.exe5.2.3790.30022,063,87202-Sep-200700:00x64SP1SP1QFE\IS
Wvssapi.dll5.2.3790.3002567,29602-Sep-200700:00x86SP1SP1QFE\WOW
Wvss_ps.dll5.2.3790.300220,48002-Sep-200700:00x86SP1SP1QFE\WOW
Eventcls.dll5.2.3790.414346,08002-Sep-200700:22x64SP2SP2QFE
Ftdisk.sys5.2.3790.4143240,12802-Sep-200700:22x64SP2SP2QFE
Partmgr.sys5.2.3790.414345,05602-Sep-200700:22x64SP2SP2QFE
Volsnap.sys5.2.3790.4143326,14402-Sep-200700:22x64SP2SP2QFE
Vssui.dll5.2.3790.4143233,47202-Sep-200700:22x64SP2SP2QFE
Vss_ps.dll5.2.3790.414326,62402-Sep-200700:22x64SP2SP2QFE
Swprv.dll5.2.3790.4143685,05602-Sep-200700:22x64SP2SP2QFE\IA
Vssadmin.exe5.2.3790.4143245,24802-Sep-200700:22x64SP2SP2QFE\IA
Vssapi.dll5.2.3790.41431,335,80802-Sep-200700:22x64SP2SP2QFE\IA
Vssvc.exe5.2.3790.41432,063,87202-Sep-200700:22x64SP2SP2QFE\IA
Swprv.dll5.2.3790.4143685,05602-Sep-200700:22x64SP2SP2QFE\ID
Vssadmin.exe5.2.3790.4143245,24802-Sep-200700:22x64SP2SP2QFE\ID
Vssapi.dll5.2.3790.41431,335,80802-Sep-200700:22x64SP2SP2QFE\ID
Vssvc.exe5.2.3790.41432,063,87202-Sep-200700:22x64SP2SP2QFE\ID
Swprv.dll5.2.3790.4143685,05602-Sep-200700:22x64SP2SP2QFE\IP
Vssadmin.exe5.2.3790.4143245,24802-Sep-200700:22x64SP2SP2QFE\IP
Vssapi.dll5.2.3790.41431,335,80802-Sep-200700:22x64SP2SP2QFE\IP
Vssvc.exe5.2.3790.41432,063,87202-Sep-200700:22x64SP2SP2QFE\IP
Swprv.dll5.2.3790.4143685,05602-Sep-200700:22x64SP2SP2QFE\IS
Vssadmin.exe5.2.3790.4143245,24802-Sep-200700:22x64SP2SP2QFE\IS
Vssapi.dll5.2.3790.41431,335,80802-Sep-200700:22x64SP2SP2QFE\IS
Vssvc.exe5.2.3790.41432,063,87202-Sep-200700:22x64SP2SP2QFE\IS
Wvssapi.dll5.2.3790.4143567,29602-Sep-200700:22x86SP2SP2QFE\WOW
Wvss_ps.dll5.2.3790.414320,48002-Sep-200700:22x86SP2SP2QFE\WOW
Windows Server 2003, Itanium-based versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatformSP requirementService branch
Eventcls.dll5.2.3790.300282,43201-Sep-200723:59IA-64SP1SP1QFE
Ftdisk.sys5.2.3790.3002499,20001-Sep-200723:59IA-64SP1SP1QFE
Partmgr.sys5.2.3790.300283,45601-Sep-200723:59IA-64SP1SP1QFE
Volsnap.sys5.2.3790.3002504,83201-Sep-200723:59IA-64SP1SP1QFE
Vssui.dll5.2.3790.3002407,55201-Sep-200723:59IA-64SP1SP1QFE
Vss_ps.dll5.2.3790.300233,28001-Sep-200723:59IA-64SP1SP1QFE
Swprv.dll5.2.3790.3002860,67201-Sep-200723:59IA-64SP1SP1QFE\IA
Vssadmin.exe5.2.3790.3002313,85601-Sep-200723:59IA-64SP1SP1QFE\IA
Vssapi.dll5.2.3790.30021,657,34401-Sep-200723:59IA-64SP1SP1QFE\IA
Vssvc.exe5.2.3790.30022,588,16001-Sep-200723:59IA-64SP1SP1QFE\IA
Swprv.dll5.2.3790.3002860,67201-Sep-200723:59IA-64SP1SP1QFE\ID
Vssadmin.exe5.2.3790.3002313,85601-Sep-200723:59IA-64SP1SP1QFE\ID
Vssapi.dll5.2.3790.30021,657,34401-Sep-200723:59IA-64SP1SP1QFE\ID
Vssvc.exe5.2.3790.30022,588,16001-Sep-200723:59IA-64SP1SP1QFE\ID
Wvssapi.dll5.2.3790.3002567,29601-Sep-200723:59x86SP1SP1QFE\WOW
Wvss_ps.dll5.2.3790.300220,48001-Sep-200723:59x86SP1SP1QFE\WOW
Eventcls.dll5.2.3790.414382,43202-Sep-200700:23IA-64SP2SP2QFE
Ftdisk.sys5.2.3790.4143499,20002-Sep-200700:23IA-64SP2SP2QFE
Partmgr.sys5.2.3790.414383,45602-Sep-200700:23IA-64SP2SP2QFE
Volsnap.sys5.2.3790.4143504,83202-Sep-200700:23IA-64SP2SP2QFE
Vssui.dll5.2.3790.4143407,55202-Sep-200700:23IA-64SP2SP2QFE
Vss_ps.dll5.2.3790.414333,28002-Sep-200700:23IA-64SP2SP2QFE
Swprv.dll5.2.3790.4143861,18402-Sep-200700:23IA-64SP2SP2QFE\IA
Vssadmin.exe5.2.3790.4143313,85602-Sep-200700:23IA-64SP2SP2QFE\IA
Vssapi.dll5.2.3790.41431,657,34402-Sep-200700:23IA-64SP2SP2QFE\IA
Vssvc.exe5.2.3790.41432,588,16002-Sep-200700:23IA-64SP2SP2QFE\IA
Swprv.dll5.2.3790.4143861,18402-Sep-200700:23IA-64SP2SP2QFE\ID
Vssadmin.exe5.2.3790.4143313,85602-Sep-200700:23IA-64SP2SP2QFE\ID
Vssapi.dll5.2.3790.41431,657,34402-Sep-200700:23IA-64SP2SP2QFE\ID
Vssvc.exe5.2.3790.41432,588,16002-Sep-200700:23IA-64SP2SP2QFE\ID
Wvssapi.dll5.2.3790.4143567,29602-Sep-200700:23x86SP2SP2QFE\WOW
Wvss_ps.dll5.2.3790.414320,48002-Sep-200700:23x86SP2SP2QFE\WOW

REFERENCES

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 940349 - Last Review: October 8, 2011 - Revision: 8.0
APPLIES TO
  • Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
  • Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems
  • Microsoft Windows Server 2003, Datacenter x64 Edition
  • Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
  • Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
  • Microsoft Windows Server 2003, Enterprise x64 Edition
  • Microsoft Windows Server 2003, Standard Edition (32-bit x86)
  • Microsoft Windows Server 2003, Standard x64 Edition
  • Microsoft Windows Server 2003, Web Edition
  • Microsoft Windows Server 2003 R2 Datacenter Edition (32-Bit x86)
  • Microsoft Windows Server 2003 R2 Datacenter x64 Edition
  • Microsoft Windows Server 2003 R2 Enterprise Edition (32-Bit x86)
  • Microsoft Windows Server 2003 R2 Enterprise x64 Edition
  • Microsoft Windows Server 2003 R2 Standard Edition (32-bit x86)
  • Microsoft Windows Server 2003 R2 Standard x64 Edition
Keywords: 
atdownload kbexpertiseadvanced kbhotfixrollup kbfix kbqfe KB940349

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