While resuming Windows XP Service Pack 3 from hibernation, you may see a blank screen instead of the splash screen

Article ID: 972817 - View products that this article applies to.
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Source: Microsoft Support

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RAPID PUBLISHING ARTICLES PROVIDE INFORMATION DIRECTLY FROM WITHIN THE MICROSOFT SUPPORT ORGANIZATION. THE INFORMATION CONTAINED HEREIN IS CREATED IN RESPONSE TO EMERGING OR UNIQUE TOPICS, OR IS INTENDED SUPPLEMENT OTHER KNOWLEDGE BASE INFORMATION.

Symptom

On a system running Microsoft Windows XP SP3, you may see a blank screen instead of the splash screen while resuming the system from hibernation.

Cause

This is a known issue in Microsoft Windows XP SP3.

Resolution

Allow the system to continue to resume from hibernation as normal.  The splash screen is not displayed, but the system is still resuming from hibernation.

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Properties

Article ID: 972817 - Last Review: June 19, 2009 - Revision: 1.0
APPLIES TO
  • Microsoft Windows XP Service Pack 3
Keywords: 
kbrapidpub kbnomt KB972817

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