Error message on a domain controller that is running Windows Server 2008: "The client-side extension could not remove user policy settings for 'Domain Name {GUID}' because it failed with error code '0x8007000d The data is invalid.'"

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Article ID: 977564 - View products that this article applies to.
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SYMPTOMS

On a domain controller that is running Windows Server 2008, the following event may be logged in the Application log:

Log Name: Application
Source: Group Policy Registry
Date: time logging
Event ID: 8194 Task Category: (2)
Level: Error
Keywords: Classic
User: SYSTEM
Computer: COMPUTERNAME
Description:
The client-side extension could not remove user policy settings for ‘Domain Name {GUID}' because it failed with error code '0x8007000d The data is invalid.' See trace file for more details.

CAUSE

This issue occurs because the locally cached files are corrupted.

RESOLUTION

To resolve this issue, follow these steps:
  1. Enable the tracing log for the registry and for the "service" client-side extension.

    In the CSE log, search for "0x8007000d" to find the following information that indicates that the local cached XML file was corrupted:
    Time log [pid=0x148,tid=0x3b54] GPH data file : 
    C:\ProgramData\Microsoft\Group Policy\History\{GPO GUID}\Machine\Preferences\Services\Services.xml
    Time log [pid=0x148,tid=0x3b54] Completed parse of GPH XML. [ hr = 0x8007000d "The data is invalid."
    
  2. Search for the corrupted file.
  3. Rename the corrupted file or delete the corrupted file.
  4. Run the gpupdate /force command to allow for a new cached file to be created.

MORE INFORMATION

For more information about this issue, visit the following Microsoft Web sites:
http://social.technet.microsoft.com/Forums/en-US/winserverGP/thread/111eabc0-78ae-4051-847d-64f0abe70b06
http://blogs.technet.com/askds/archive/2008/07/18/enabling-group-policy-preferences-debug-logging-using-the-rsat.aspx

Properties

Article ID: 977564 - Last Review: November 27, 2009 - Revision: 1.0
APPLIES TO
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Enterprise
Keywords: 
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