"The destination folder path is invalid" Error message when you extract a compressed file on a computer that is running Windows 7 or Windows Server 2008 R2

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Article ID: 981603 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario:
  • You have a computer that is running Windows 7 or Windows Server 2008 R2.
  • You enable the Remove Run menu from Start Menu Group Policy setting on this computer.
  • You open Windows Explorer, right-click a compressed file, and then click Extract All. You specify a valid path in the Extract Compressed (Zipped) Folders dialog box, and then click Extract to extract the file.
In this scenario, you cannot extract the file. Additionally, you receive an error message that resembles the following:
Windows cannot complete the extraction.
The destination folder path is invalid. Please specify a different path.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

No prerequisites are required.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows 7 and Windows Server 2008 R2 file information notes
Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2 and for Windows 7" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 7
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Shell32.dll6.1.7600.2 066712,868,60813-Mar- 201007:13x86
Zipfldr.dll6.1.7600.20667327,6 8013-Mar-201007:13x86
For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Shell32.dll6.1.7600.2 066714,166,52813-Mar- 201007:57x64
Zipfldr.dll6.1.7600.20667366,0 8013-Mar-201007:57x64
For all supported IA-64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Shell32.dll6.1.7600.2 066721,175,80813-Mar-201006:38IA- 64
Zipfldr.dll6.1.7600.20667674,81613-Mar- 201006:39IA-64

WORKAROUND

Workaround for Windows 7 and for Windows Server 2008 R2

To work around this issue, use one of the following methods after you open the compressed file:
  • Drag the file to a new location.
  • Right-click the file, and then click Cut. Then, click Paste to put the file in a new location.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

How to enable the "Remove Run menu from Start Menu" Group Policy setting

To enable the Remove Run menu from Start Menu Group Policy setting, follow these steps:
  1. Click Start, type Gpedit.msc in the Search programs and files box, and then press ENTER.

    Notes
    • If you are prompted for an administrator password, type the password to continue.
    • If you are prompted for confirmation, click OK to continue.
  2. In the console tree under User Configuration, click Administrative Templates.
  3. In the details pane, double-click Remove Run menu from Start Menu, and then double-click Remove Run menu from Start Menu.
  4. Click Enabled, and then click OK to apply the change.
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7
Collapse this tableExpand this table
File nameUpdate.mum
File versionNot applicable
File size1,674
Date (UTC)13-Mar-2010
Time (UTC)11:49
PlatformNot applicable
File nameX86_684ef2b50799c134e6d332d32a6aaf0f_31bf3856ad364e35_6.1.7600.20667_none_5d53f1daa9e34333.manifest
File versionNot applicable
File size695
Date (UTC)13-Mar-2010
Time (UTC)11:49
PlatformNot applicable
File nameX86_e5e32901d5c65603bd0bb19be5ee2ed4_31bf3856ad364e35_6.1.7600.20667_none_650cefce4771b7c9.manifest
File versionNot applicable
File size695
Date (UTC)13-Mar-2010
Time (UTC)11:49
PlatformNot applicable
File nameX86_microsoft-windows-shell32_31bf3856ad364e35_6.1.7600.20667_none_6ca0c2048c5b1814.manifest
File versionNot applicable
File size1,059,457
Date (UTC)13-Mar-2010
Time (UTC)07:41
PlatformNot applicable
File nameX86_microsoft-windows-zipfldr_31bf3856ad364e35_6.1.7600.20667_none_787de162afa7b0f0.manifest
File versionNot applicable
File size26,385
Date (UTC)13-Mar-2010
Time (UTC)07:47
PlatformNot applicable
Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
Collapse this tableExpand this table
File nameAmd64_000ddf0e9f504706447f8f4fe0d271e9_31bf3856ad364e35_6.1.7600.20667_none_657a982bb8cd0170.manifest
File versionNot applicable
File size1,040
Date (UTC)13-Mar-2010
Time (UTC)11:49
PlatformNot applicable
File nameAmd64_8b297c4695c0bc67781889ed51641118_31bf3856ad364e35_6.1.7600.20667_none_fb2d820fa88f8d09.manifest
File versionNot applicable
File size1,040
Date (UTC)13-Mar-2010
Time (UTC)11:49
PlatformNot applicable
File nameAmd64_9d7a6064d2163f664a7fc5a899bb972e_31bf3856ad364e35_6.1.7600.20667_none_af9b2b75519df3cf.manifest
File versionNot applicable
File size699
Date (UTC)13-Mar-2010
Time (UTC)11:49
PlatformNot applicable
File nameAmd64_microsoft-windows-shell32_31bf3856ad364e35_6.1.7600.20667_none_c8bf5d8844b8894a.manifest
File versionNot applicable
File size1,058,443
Date (UTC)13-Mar-2010
Time (UTC)08:44
PlatformNot applicable
File nameAmd64_microsoft-windows-zipfldr_31bf3856ad364e35_6.1.7600.20667_none_d49c7ce668052226.manifest
File versionNot applicable
File size26,389
Date (UTC)13-Mar-2010
Time (UTC)08:51
PlatformNot applicable
File nameUpdate.mum
File versionNot applicable
File size1,906
Date (UTC)13-Mar-2010
Time (UTC)11:49
PlatformNot applicable
File nameWow64_microsoft-windows-shell32_31bf3856ad364e35_6.1.7600.20667_none_d31407da79194b45.manifest
File versionNot applicable
File size1,054,916
Date (UTC)13-Mar-2010
Time (UTC)07:35
PlatformNot applicable
File nameWow64_microsoft-windows-zipfldr_31bf3856ad364e35_6.1.7600.20667_none_def127389c65e421.manifest
File versionNot applicable
File size25,515
Date (UTC)13-Mar-2010
Time (UTC)07:36
PlatformNot applicable
Additional files for all supported IA-64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameIa64_396d2e84bc4e495eff5733ce7c39f5c2_31bf3856ad364e35_6.1.7600.20667_none_dd303aaa61190286.manifest
File versionNot applicable
File size1,038
Date (UTC)13-Mar-2010
Time (UTC)11:49
PlatformNot applicable
File nameIa64_863f8a67ccd53bb2744460e0066407a5_31bf3856ad364e35_6.1.7600.20667_none_880cc7b5dbf3eaf2.manifest
File versionNot applicable
File size1,038
Date (UTC)13-Mar-2010
Time (UTC)11:49
PlatformNot applicable
File nameIa64_microsoft-windows-shell32_31bf3856ad364e35_6.1.7600.20667_none_6ca265fa8c592110.manifest
File versionNot applicable
File size1,058,441
Date (UTC)13-Mar-2010
Time (UTC)08:41
PlatformNot applicable
File nameIa64_microsoft-windows-zipfldr_31bf3856ad364e35_6.1.7600.20667_none_787f8558afa5b9ec.manifest
File versionNot applicable
File size26,387
Date (UTC)13-Mar-2010
Time (UTC)08:46
PlatformNot applicable
File nameUpdate.mum
File versionNot applicable
File size1,684
Date (UTC)13-Mar-2010
Time (UTC)11:49
PlatformNot applicable
File nameWow64_microsoft-windows-shell32_31bf3856ad364e35_6.1.7600.20667_none_d31407da79194b45.manifest
File versionNot applicable
File size1,054,916
Date (UTC)13-Mar-2010
Time (UTC)07:35
PlatformNot applicable
File nameWow64_microsoft-windows-zipfldr_31bf3856ad364e35_6.1.7600.20667_none_def127389c65e421.manifest
File versionNot applicable
File size25,515
Date (UTC)13-Mar-2010
Time (UTC)07:36
PlatformNot applicable

Properties

Article ID: 981603 - Last Review: April 15, 2010 - Revision: 1.0
APPLIES TO
  • Windows 7 Enterprise
  • Windows 7 Home Basic
  • Windows 7 Home Premium
  • Windows 7 Professional
  • Windows 7 Starter
  • Windows 7 Ultimate
  • Windows HPC Server 2008 R2
  • Windows Server 2008 R2 Datacenter
  • Windows Server 2008 R2 Enterprise
  • Windows Server 2008 R2 Foundation
  • Windows Server 2008 R2 Standard
  • Windows Web Server 2008 R2
Keywords: 
kbexpertiseinter kbqfe kbhotfixserver kbfix kbsurveynew kbautohotfix KB981603

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