XADM: Setup Fails when Installing Outlook Web Access

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Article ID: 173509 - View products that this article applies to.
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SYMPTOMS

When running the Microsoft Exchange Server Setup program to install the Outlook Web Access (OWA) component, you may receive the following error:
Processing file E:\server\eng\setup\i386\webcon.ins, at or near line 9.
The system cannot find the file specified.
Microsoft Windows NT no: 0xc002002

CAUSE

This error occurs because Active Server Pages (ASP) is not installed on the server.

RESOLUTION

From the Windows NT Service Pack 3 compact disk, run IIS30\ASP\i386\ASP.EXE to install ASP and then install OWA.

Properties

Article ID: 173509 - Last Review: October 7, 2013 - Revision: 3.3
APPLIES TO
  • Microsoft Exchange Server 5.5 Standard Edition
Keywords: 
kbnosurvey kbarchive kberrmsg kbprb kbsetup KB173509

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