You receive an "unknown type" error message in the Distmgr.log file after you install SMSSocket Sender in Systems Management Server 2003

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Article ID: 890038 - View products that this article applies to.
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SYMPTOMS

The Distribution Manager component in Microsoft Systems Management Server (SMS) 2003 does not recognize SMSSocket Sender, from 1E. After you click Socket Sender in the Preferred sender list of the package properties, Distribution Manager does not recognize the sender type when it creates the .job file. An error message that is similar to the following appears in the SMS\Logs\Distmgr.log file:
Preferred sender SMS_1ESOCK_SENDER for package XXXXXXXX has a unknown type, cannot convert it to an address type.
Note In this error message, XXXXXXXX represents the package ID:

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

You must have SMS 2003 Service Pack 1 (SP1) installed before you apply this hotfix.

Restart requirement

This hotfix will stop and then restart the following services:
  • SMS_SITE_COMPONENT_MANAGER
  • SMS_EXECUTIVE
  • SMS_SQL_MONITOR

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version         Size     File name
   --------------------------------------------------------
   20-Oct-2004  08:15  2.50.3174.1128  421,888  Distmgr.dll
The SMS 2003 International Client Pack (ICP) 1 version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version         Size     File name
   --------------------------------------------------------
   20-Oct-2004  08:15  2.50.3174.1128  421,888  Distmgr.dll
The SMS 2003 International Client Pack (ICP) 2 version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version         Size     File name
   --------------------------------------------------------
   20-Oct-2004  08:15  2.50.3174.1128  421,888  Distmgr.dll

Application information

To apply this hotfix, follow these steps for each SMS 2003 site server in your hierarchy:
  1. Copy Sms2003-sp1-kb890038-x86-xxx.exe to a local folder on the site server or to a shared network folder.

    Note In this file name and in the name of the file in step 2, xxx represents the type of hotfix that you want to apply. For example, you would use the following file for a U.S. English system:

    Sms2003-sp1-kb890038-x86-enu.exe
  2. Double-click Sms2003-sp1-kb890038-x86-xxx.exe to start the hotfix installation wizard.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about SMSSocket Sender, visit the following 1E Web site:
http://www.1e.com/download/products/smssocket_product_sheet.pdf
For more information about standard terminology that is used to describe software updates, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 890038 - Last Review: October 27, 2013 - Revision: 1.10
APPLIES TO
  • Microsoft Systems Management Server 2003 Service Pack 1
Keywords: 
kbnosurvey kbarchive kbautohotfix kbqfe kbhotfixserver kb3rdparty kbsoftwaredist kbsmssender kbsmsdistribution kbsms2003spfix kbsms2003bug kberrmsg kbperformance kbinterop kbmisctools kbfix KB890038

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