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Microsoft Windows XP Frequently Asked Questions
Get Started
How do I activate my copy of Windows XP?
I receive "An Unexpected Error (768) Occurred at Line 5118@ind:Xp\Client\Boot\Setup\Setup.c" Error Message During Windows XP Setup. How do I fix this?
I receive errors stating the setup is invalid or there are fatal errors when upgrading from Windows 98 or Windows Me. How do I fix this?
More Get Started...
Personalize Your Computer
How do I configure desktop themes in Windows XP? Can I create my own?
How do I enable or disable the new Windows XP interface components like fading menus, shadows, and screen font smoothing?
How do I turn off or change the animated screen character?
Communicate
Every time I leave my computer for a short period of time, Windows Messenger changes to "Away" status. Can I change this?
How do I create a broadband (PPP over Ethernet) connection using my cable modem or DSL?
How do I troubleshoot modem problems in Windows XP?
More Communicate...
Building a Home Network
How do I connect more than one computer to the Internet?
How do I connect to the Internet using my cable modem or DSL conection in Windows XP?
How do I enable the Internet Connection Firewall included with Windows XP?
More Building a Home Network...
Working with Music and Video
After I copy files to a CD-ROM, Windows Media Player displays a "will not fit" message in the Status column of each file. Does this mean my files were not copied?
How can I determine if my portable device is supported in Windows Media Player for Windows XP?
How do I copy music to and from an audio CD in Windows XP?
More Working with Music and Video...
Working with Programs
My program does not work properly after I upgrade to Windows XP. What should I do?
Where can I find a list of programs that have been tested to work with Windows XP?
Why does my screen saver keep turning on while I am playing a game using a joystick?
More Working with Programs...
Fix and Maintain Your Computer
How can I backup my personalized settings such as desktop, display, and dial-up connection settings?
How do I backup files and folders using the Backup program in Windows XP?
How do I restore files and folders using the Backup program in Windows XP?
More Fix and Maintain Your Computer...
Install and Troubleshoot Hardware
How do I troubleshoot DVD problems in Windows XP?
How do I troubleshoot modem problems in Windows XP?
How do I troubleshoot my Universal Serial Bus (USB) device in Windows XP?
More Install and Troubleshoot Hardware...
The Internet
My Netscape-style plug-ins such as Apple QuickTime do not work in Internet Explorer 6. Why?
How do I troubleshoot problems with America Online (AOL)?
Get Help Now
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Last Review : March 18, 2013