Err Msg: One Appointment Cannot Be Read from Microsoft Outlook

View products that this article applies to.

This article was previously published under Q186000

Expand all | Collapse all

SYMPTOMS

When you synchronize a Microsoft Pocket PC that uses Microsoft Pocket Outlook, you may receive the following error message:

One appointment cannot be read from Microsoft Outlook due to an unknown error. This item will not be synchronized with the mobile device. Error 80180B04.

Back to the top

CAUSE

This behavior may occur if any of the following conditions is true:

An appointment in Microsoft Outlook 97 or Outlook 2002 is damaged.
You are synchronizing a single appointment that was originally created as a recurring appointment.

Back to the top

RESOLUTION

To resolve this problem:

Disconnect the Handheld PC or Pocket PC that is connected to the desktop computer.
Wait 5 seconds, and then reconnect the Handheld PC or Pocket PC to the desktop computer.
The synchronization process will start through the ActiveSync application.

If the synchronization process fails, you may have a corrupt appointment.
Try to remove and then recreate an appointment in Microsoft Outlook 97 or Outlook 2002, or create an appointment in Pocket Outlook.

Back to the top