You Are Prompted to Add "OfficeUpdate.Microsoft.com" to the Trusted Sites Zone When You Click "Office on the Web"

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Article ID: 816703 - View products that this article applies to.
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SYMPTOMS

When you click Office on the Web on the Help menu in a Microsoft Office XP program, you receive the following message:
Content from the Web site listed below is being
blocked by the Internet Explorer Enhanced
Security Configuration.

http://officeupdate.microsoft.com
When you click Add, add the Web site to the Trusted sites zone in Internet Explorer, and then click Close, you receive the following message:
Content from the Web site listed below is being
blocked by the Internet Explorer Enhanced
Security Configuration.

http://office.microsoft.com
When you click Add, add the Web site to the Trusted sites zone in Internet Explorer, and then click Close, you can successfully update your Office XP program.

CAUSE

This behavior occurs because of the increased security introduced with Microsoft Windows Server 2003.

By default, the Officeupdate.microsoft.com and Office.microsoft.com Web sites are not trusted sites in Internet Explorer.

RESOLUTION

To resolve this issue, add the Office Update and Office Web sites to the list of trusted sites in Internet Explorer. To do this, use one of the following methods.

Method 1: Manually Add the Sites

Manually add the Web sites to the Trusted sites zone in Internet Explorer. To do so:
  1. Start Internet Explorer. If you receive a message stating that Microsoft Internet Explorer Enhanced Security Configuration is enabled, click OK.
  2. On the Tools menu, click Internet Options.
  3. Click the Security tab, click Trusted sites, and then click Sites.
  4. In the Add this Web site to the zone box, type http://officeupdate.microsoft.com, and then click Add.
  5. In the Add this Web site to the zone box, type http://office.microsoft.com, and then click Add.
  6. Click Close, and then click OK.
  7. Quit Internet Explorer.

Method 2: Use Group Policy to Add the Sites

Create a policy to add the Office Web sites to the Trusted sites zone. To do this, you can create a local policy, or you can create a domain or organizational unit policy. To create a policy in your domain:
  1. Log on to a domain controller, and then start the Active Directory Users and Computers utility.
  2. Right-click the domain or Organizational Unit where you want to create the Group Policy object, and then click Properties.
  3. Click the Group Policy tab, and then click New.
  4. Type a descriptive name in the New Group Policy Object box (for example, type OfficeUpdate policy), and then press ENTER.
  5. If you want to prevent this policy from being applied to certain users or groups:
    1. Click Properties, and then click the Security tab.
    2. Add the user or group that you want to prevent from having this policy applied.
    3. For that user or group, click to clear the Read and the Apply Group Policy check boxes in the Allow column of the Permissions for Authenticated Users list.
    4. Click OK.
  6. Click Edit.
  7. Under User Configuration, expand Windows Settings, expand Internet Explorer Maintenance, and then click Security.
  8. In the right pane, right-click Security Zones and Content Ratings, and then click Properties.
  9. Click Import the current security zones and privacy settings, click Continue after you read the message stating that these settings will be ignored on computers that do not have the enhanced security configuration feature enabled, and then click Modify Settings.
  10. Click Trusted sites, and then click Sites.
  11. In the Add this Web site to the zone box, type http://officeupdate.microsoft.com, and then click Add.
  12. In the Add this Web site to the zone box, type http://office.microsoft.com, and then click Add.
  13. Click Close, and then click OK.
  14. In the Security Zones and Content Ratings dialog box, click OK.
  15. On the File menu, click Exit.
  16. Click Close, and then permit sufficient time for the policy to propagate throughout the domain.

MORE INFORMATION

For additional information about the Internet Explorer Enhanced Security Configuration feature in Windows Server 2003, start Internet Explorer, type the following in the Address bar, and then click Go:
res://shdoclc.dll/IESechelp.htm

Properties

Article ID: 816703 - Last Review: December 3, 2007 - Revision: 5.8
APPLIES TO
  • Microsoft Windows Server 2003, Standard Edition (32-bit x86)
  • Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
  • Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
  • Microsoft Internet Explorer 6.0
  • Microsoft Office XP Standard Edition
  • Microsoft Windows Small Business Server 2003 Standard Edition
  • Microsoft Windows Small Business Server 2003 Premium Edition
Keywords: 
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