An update is available for a language interface pack for Microsoft Windows XP Cumulative Help

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Article ID: 883797 - View products that this article applies to.
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SYMPTOMS

Some English text and some broken links to Help topics appear in the Help and Support Center after you install Microsoft Windows XP Service Pack 2 (SP2) and one of the following Microsoft language interface packs:
  • Slovak Language Interface Pack for Windows XP, English
  • Slovenian Language Interface Pack for Windows XP
For example, when you click Start and then click Help and Support, English text appears, and you cannot access some of the content when you click the links.

Additionally, some Web pages are blocked, and you cannot access some of the content when you perform either of the following actions:
  • You start Microsoft Internet Explorer 6.0, click the Help menu, and then click Tip of the Day.
  • You view the Windows XP non-animated tour.

RESOLUTION

Microsoft has provided an update to the Help system for customers who use Microsoft Windows XP Service Pack 2 (SP2), and have installed the Slovak Language Interface Pack for Windows XP, English, or the Slovenian Language Interface Pack for Windows XP. To resolve this problem, install one of the following Cumulative Help Updates for each installed language that you have on your computer.

Windows XP Home Edition SP2

The following files are available for download from the Microsoft Download Center:
Collapse this imageExpand this image
Download
Download the Language Interface Pack for Microsoft Windows XP Home Edition Cumulative Help Update package now. For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to Obtain Microsoft Support Files from Online Services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.

Windows XP Professional SP2

The following files are available for download from the Microsoft Download Center:
Collapse this imageExpand this image
Download
Download the Language Interface Pack for Microsoft Windows XP Professional Cumulative Help Update package now. For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to Obtain Microsoft Support Files from Online Services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.

MORE INFORMATION

For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to Obtain Microsoft Support Files from Online Services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file. Note You can install this update on another computer, or you can deploy this update on multiple computers.

Important If you have Help files open while you install this update, you may have to restart your computer to complete the installation. For additional information about command-line switches for Windows software update packages, click the following article number to view the article in the Microsoft Knowledge Base:
262841 Command-line switches for Windows software update packages
For additional information about the Windows XP Multilingual User Interface Pack (MUI) update, click the following article number to view the article in the Microsoft Knowledge Base:
841625 An update is available for the Windows XP Multilingual User Interface Pack
For information about Microsoft Windows Media Player updates for Windows XP MUI, visit the following Microsoft Download Center Web site:
http://go.microsoft.com/fwlink/?LinkId=25289
Note Users of MUI versions of Windows XP who have installed Windows XP SP2 can download updates for Microsoft Windows Movie Maker 2.1 from the following Microsoft Download Center Web site:
http://go.microsoft.com/fwlink/?LinkId=32711
For information about Microsoft Windows Messenger updates for Windows XP MUI, visit the following Microsoft Web site:
http://www.microsoft.com/downloads/details.aspx?FamilyId=A4816899-E092-4305-BDD4-290E65F734A4

MUI documentation update

To view the MUI documentation update after the update is installed, follow these steps:
  1. Click Start, and then click Help and Support.
  2. Under Pick a Help topic, click Protecting your PC: security basics.

How to remove this update

If you no longer want this update, you can remove it. To remove this update, follow these steps:
  1. Click Start, click Run, type appwiz.cpl, and then click OK.
  2. In the Currently installed programs list, click MUI Help Package - SKY or click MUI Help Package - SLV, and then click Remove.
  3. Click Next, and then click Finish.

Properties

Article ID: 883797 - Last Review: September 23, 2011 - Revision: 3.0
APPLIES TO
  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional
Keywords: 
atdownload kbqfe kbprb KB883797

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