Article ID: 195430 - View products that this article applies to.
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When you switch from the Internet Mail Only (IMO) to the Corporate Workgroup (CW) installation of Microsoft Outlook 2000, the information that was contained in your old Internet Messaging Access Protocol (IMAP) account is not transferred to your new installation.
Before you convert your mail system from Internet Mail Only to Corporate Workgroup, copy the contents of your IMAP folders to a new personal folder on your computer, while online to your IMAP account.
IMAP is an open Internet standard that allows for client/server messaging; it gives you the ability to store information on a server. It also allows you to synchronize a local store for off-line access. IMAP is not supported under the Corporate Workgroup option.
To get the information from your old IMAP account into your new Personal Folder, follow these steps:
Create a New Personal Folder and Copy IMAP Contents
NOTE: If you receive the error message:
when you try to copy the IMAP folder to your new personal folder, you are most likely working offline. To switch back to working online, on the File menu, click to clear the Work Offline check box.
Can't copy the items
Change your Installation Type from IMO to CW
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