Installation of the System Center Configuration Manager 2007 client fails with the error "MSI: Configuration Manager Client is not installed"

Article ID: 2467702 - View products that this article applies to.
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Symptoms

Attempts to install the System Center Configuration Manager 2007 client may fail with the following error messages in the ccmsetup.log:

MSI: Configuration Manager Client is not installed. ccmsetup 12-11-2010 16:26:12 3264 (0x0CC0)
Installation failed with error code 1603 ccmsetup 12-11-2010 16:26:12 3264 (0x0CC0)

If you check the client.msi.log you may notice the following lines:

MSI (s) (54:74) [16:26:11:416]: Checking in-progress install: install for same configuration.
MSI (s) (54:74) [16:26:11:416]: Suspended install detected. Resuming.

Cause

This can occur if a previously failed installation of the Configuration Manager client left behind an IPI installer file (.ipi) in the %systemroot%\installer directory on the target computer.

Resolution

Search for *.ipi files in the %systemroot%\installer directory on the target computer and temporarily move them to a different folder.  Next run the setup of the client installation again and it should complete successfully.
Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

Properties

Article ID: 2467702 - Last Review: December 8, 2010 - Revision: 2.0
APPLIES TO
  • Microsoft System Center Configuration Manager 2007
Keywords: 
KB2467702

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