Redirected mode is enabled unexpectedly in a Cluster Shared Volume when you are running a third-party application in a Windows Server 2008 R2-based cluster

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Article ID: 2674551 - View products that this article applies to.
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Symptoms

Consider the following scenario:
  • You are running a third-party application in a Windows Server 2008 R2-based cluster that has the Cluster Shared Volumes (CSV) feature enabled.
  • The third-party application has a mini-filter driver that uses an altitude value to determine the load order of the mini-filter driver.
  • The altitude value contains a decimal point.
  • You set a Cluster Shared Volume to online mode.
In this scenario, the Cluster Shared Volume is set to redirected mode.

Note In this situation, the Cluster Shared Volume should not be set to redirected mode.

Cause

This issue occurs because the cluster service assumes that the altitude value is an integer when the cluster service parses the altitude value.

Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running one of the following operating systems:
  • Windows Server 2008 R2
  • Windows Server 2008 R2 Service Pack 1 (SP1)
For more information about how to obtain a Windows 7 or Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

To apply the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows Server 2008 R2 file information notes
Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
    Collapse this tableExpand this table
    VersionProductSR_LevelService branch
    6.1.760 0 . 16xxxWindows Server 2008 R2RTMGDR
    6.1.760 0 . 21xxxWindows Server 2008 R2RTMLDR
    6.1.760 1 . 17xxxWindows Server 2008 R2SP1GDR
    6.1.760 1 . 21xxxWindows Server 2008 R2SP1LDR
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Clussvc.exe6.1.7600.169624,577,79211-Feb-201206:27x64
Clussvc.exe6.1.7600.211494,604,41611-Feb-201206:25x64
Clussvc.exe6.1.7601.177774,585,47211-Feb-201206:35x64
Clussvc.exe6.1.7601.219214,609,53611-Feb-201206:19x64
Cluswmi.dll6.1.7600.21149540,67211-Feb-201206:26x64
Cluswmi.mofNot applicable76,75210-Feb-201223:59Not applicable
Cluswmiuninstall.mofNot applicable17610-Feb-201223:59Not applicable
Cluswmi.dll6.1.7601.21921542,20811-Feb-201206:21x64
Cluswmi.mofNot applicable76,75210-Feb-201223:58Not applicable
Cluswmiuninstall.mofNot applicable17610-Feb-201223:58Not applicable
Cluswmi.mflNot applicable173,68411-Feb-201206:19Not applicable
Cluswmi.mflNot applicable173,68411-Feb-201206:25Not applicable
For all supported IA-64–based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Clussvc.exe6.1.7600.169627,695,87211-Feb-201205:10IA-64
Clussvc.exe6.1.7600.211497,744,00011-Feb-201205:14IA-64
Clussvc.exe6.1.7601.177777,709,69611-Feb-201205:01IA-64
Clussvc.exe6.1.7601.219217,752,19211-Feb-201205:12IA-64
Cluswmi.dll6.1.7600.21149884,73611-Feb-201205:16IA-64
Cluswmi.mofNot applicable76,75210-Feb-201223:45Not applicable
Cluswmiuninstall.mofNot applicable17610-Feb-201223:45Not applicable
Cluswmi.dll6.1.7601.21921887,29611-Feb-201205:13IA-64
Cluswmi.mofNot applicable76,75210-Feb-201223:45Not applicable
Cluswmiuninstall.mofNot applicable17610-Feb-201223:45Not applicable
Cluswmi.mflNot applicable173,68411-Feb-201205:17Not applicable
Cluswmi.mflNot applicable173,68411-Feb-201205:06Not applicable

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More information

CSV is a technology in Microsoft Failover Clusters that allows all nodes of a cluster to access the same disk at the same time. CSV is implemented as a filter driver. Each filter driver has an altitude value that determines its position in the stack. Lower values are loaded later in the stack. CSV operates in two modes, direct mode and redirected mode. In direct mode, CSV uses NTFS pinning to allow a node to perform I/O directly to a file. In redirected mode, all I/O is sent through Server Message Block (SMB) to the owning node. Redirected mode is much slower than direct mode.

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows Server 2008 R2

Additional files for all supported x64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
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Time (UTC)23:14
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Date (UTC)11-Feb-2012
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Additional files for all supported IA-64–based versions of Windows Server 2008 R2
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Properties

Article ID: 2674551 - Last Review: January 4, 2013 - Revision: 2.0
Applies to
  • Windows Server 2008 R2 Datacenter
  • Windows Server 2008 R2 Enterprise
  • Windows Server 2008 R2 for Itanium-Based Systems
Keywords: 
kbautohotfix kbqfe kbhotfixserver kbfix kbsurveynew kbexpertiseinter KB2674551

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