Excessive network traffic after you enable the Background Sync and Transparent Caching Group Policy settings in Windows 7 or Windows Server 2008 R2

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Article ID: 2810177 - View products that this article applies to.
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Symptoms

Consider the following scenario:
  • You enable the Offline Files feature on a computer that is running Windows 7 or Windows Server 2008 R2.
  • You enable the Background Sync Group Policy setting and the Transparent Caching Group Policy setting on the computer.
  • A background synchronization process runs for the offline files.
In this scenario, excessive network traffic is generated.

Cause

This issue occurs because children items are enumerated even though the parent folder is transparently cached during the background synchronization process. Therefore, unnecessary network traffic is generated.

Resolution

This hotfix is also available at Microsoft Update Catalog.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running Windows 7 Service Pack 1 (SP1) or Windows Server 2008 R2 SP1.

For more information about how to obtain a Windows 7 or Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

To apply this hotfix, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

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The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows 7 and Windows Server 2008 R2 file information notes
Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
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    VersionProductMilestoneService branch
    6.1.760 1.22xxxWindows 7 and Windows Server 2008 R2SP1LDR
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 7 and for Windows Server 2008 R2" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 7
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File nameMicrosoft-windows-offlinefiles.mfl
File versionNot applicable
File size2,048
Date (UTC)14-Jul-2009
Time (UTC)01:34
PlatformNot applicable
File nameMicrosoft-windows-offlinefiles.mfl
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Date (UTC)14-Jul-2009
Time (UTC)01:28
PlatformNot applicable
File nameMicrosoft-windows-offlinefiles.mfl
File versionNot applicable
File size2,048
Date (UTC)14-Jul-2009
Time (UTC)01:37
PlatformNot applicable
File nameMicrosoft-windows-offlinefiles.mfl
File versionNot applicable
File size2,048
Date (UTC)14-Jul-2009
Time (UTC)01:35
PlatformNot applicable
File nameMicrosoft-windows-offlinefiles.mfl
File versionNot applicable
File size2,048
Date (UTC)14-Jul-2009
Time (UTC)01:45
PlatformNot applicable
File nameMicrosoft-windows-offlinefiles.mfl
File versionNot applicable
File size2,048
Date (UTC)14-Jul-2009
Time (UTC)01:34
PlatformNot applicable
File nameMicrosoft-windows-offlinefiles.mfl
File versionNot applicable
File size2,048
Date (UTC)14-Jul-2009
Time (UTC)01:02
PlatformNot applicable
File nameMicrosoft-windows-offlinefiles.mfl
File versionNot applicable
File size2,048
Date (UTC)14-Jul-2009
Time (UTC)01:37
PlatformNot applicable
File nameMicrosoft-windows-offlinefiles.mfl
File versionNot applicable
File size2,048
Date (UTC)14-Jul-2009
Time (UTC)02:08
PlatformNot applicable
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File size2,048
Date (UTC)14-Jul-2009
Time (UTC)01:42
PlatformNot applicable
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Date (UTC)14-Jul-2009
Time (UTC)01:38
PlatformNot applicable
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Date (UTC)14-Jul-2009
Time (UTC)01:41
PlatformNot applicable
File nameMicrosoft-windows-offlinefiles.mfl
File versionNot applicable
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Date (UTC)14-Jul-2009
Time (UTC)02:08
PlatformNot applicable
File nameMicrosoft-windows-offlinefiles.mfl
File versionNot applicable
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Date (UTC)14-Jul-2009
Time (UTC)01:45
PlatformNot applicable
File nameMicrosoft-windows-offlinefiles.mfl
File versionNot applicable
File size2,048
Date (UTC)14-Jul-2009
Time (UTC)01:37
PlatformNot applicable
File nameMicrosoft-windows-offlinefiles.mfl
File versionNot applicable
File size2,048
Date (UTC)14-Jul-2009
Time (UTC)03:28
PlatformNot applicable
File nameMicrosoft-windows-offlinefiles.mfl
File versionNot applicable
File size2,048
Date (UTC)14-Jul-2009
Time (UTC)02:58
PlatformNot applicable
File nameMicrosoft-windows-offlinefiles.mfl
File versionNot applicable
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Date (UTC)14-Jul-2009
Time (UTC)01:31
PlatformNot applicable
File nameMicrosoft-windows-offlinefiles.mfl
File versionNot applicable
File size2,048
Date (UTC)14-Jul-2009
Time (UTC)01:34
PlatformNot applicable
File nameMicrosoft-windows-offlinefiles.mfl
File versionNot applicable
File size2,048
Date (UTC)14-Jul-2009
Time (UTC)01:34
PlatformNot applicable
File nameMicrosoft-windows-offlinefiles.mfl
File versionNot applicable
File size2,048
Date (UTC)14-Jul-2009
Time (UTC)01:40
PlatformNot applicable
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File versionNot applicable
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Date (UTC)14-Jul-2009
Time (UTC)01:48
PlatformNot applicable
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Date (UTC)14-Jul-2009
Time (UTC)01:38
PlatformNot applicable
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Date (UTC)14-Jul-2009
Time (UTC)01:39
PlatformNot applicable
File nameMicrosoft-windows-offlinefiles.mfl
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Date (UTC)14-Jul-2009
Time (UTC)01:45
PlatformNot applicable
File nameMicrosoft-windows-offlinefiles.mfl
File versionNot applicable
File size2,048
Date (UTC)14-Jul-2009
Time (UTC)01:34
PlatformNot applicable
File nameMicrosoft-windows-offlinefiles.mfl
File versionNot applicable
File size2,048
Date (UTC)14-Jul-2009
Time (UTC)02:45
PlatformNot applicable
File nameMicrosoft-windows-offlinefiles.mfl
File versionNot applicable
File size2,048
Date (UTC)14-Jul-2009
Time (UTC)01:33
PlatformNot applicable
File nameMicrosoft-windows-offlinefiles.mfl
File versionNot applicable
File size2,048
Date (UTC)14-Jul-2009
Time (UTC)01:37
PlatformNot applicable
File nameMicrosoft-windows-offlinefiles.mfl
File versionNot applicable
File size2,048
Date (UTC)14-Jul-2009
Time (UTC)01:39
PlatformNot applicable
File nameMicrosoft-windows-offlinefiles.mfl
File versionNot applicable
File size2,048
Date (UTC)14-Jul-2009
Time (UTC)01:48
PlatformNot applicable
File nameMicrosoft-windows-offlinefiles.mfl
File versionNot applicable
File size2,048
Date (UTC)14-Jul-2009
Time (UTC)01:39
PlatformNot applicable
File nameMicrosoft-windows-offlinefiles.mfl
File versionNot applicable
File size2,048
Date (UTC)14-Jul-2009
Time (UTC)02:58
PlatformNot applicable
File nameMicrosoft-windows-offlinefiles.mfl
File versionNot applicable
File size2,048
Date (UTC)14-Jul-2009
Time (UTC)01:37
PlatformNot applicable
File nameMicrosoft-windows-offlinefiles.mfl
File versionNot applicable
File size2,048
Date (UTC)14-Jul-2009
Time (UTC)02:51
PlatformNot applicable
File nameCscsvc.dll
File version6.1.7601.22244
File size549,376
Date (UTC)07-Feb-2013
Time (UTC)13:37
Platformx86
File nameMicrosoft-windows-offlinefiles.mof
File versionNot applicable
File size1,776
Date (UTC)13-Jul-2009
Time (UTC)20:25
PlatformNot applicable
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For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
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File nameMicrosoft-windows-offlinefiles.mfl
File versionNot applicable
File size2,048
Date (UTC)14-Jul-2009
Time (UTC)01:54
PlatformNot applicable
File nameMicrosoft-windows-offlinefiles.mfl
File versionNot applicable
File size2,048
Date (UTC)14-Jul-2009
Time (UTC)01:51
PlatformNot applicable
File nameMicrosoft-windows-offlinefiles.mfl
File versionNot applicable
File size2,048
Date (UTC)14-Jul-2009
Time (UTC)01:57
PlatformNot applicable
File nameMicrosoft-windows-offlinefiles.mfl
File versionNot applicable
File size2,048
Date (UTC)14-Jul-2009
Time (UTC)02:01
PlatformNot applicable
File nameMicrosoft-windows-offlinefiles.mfl
File versionNot applicable
File size2,048
Date (UTC)14-Jul-2009
Time (UTC)01:58
PlatformNot applicable
File nameMicrosoft-windows-offlinefiles.mfl
File versionNot applicable
File size2,048
Date (UTC)14-Jul-2009
Time (UTC)01:53
PlatformNot applicable
File nameMicrosoft-windows-offlinefiles.mfl
File versionNot applicable
File size2,048
Date (UTC)14-Jul-2009
Time (UTC)01:29
PlatformNot applicable
File nameMicrosoft-windows-offlinefiles.mfl
File versionNot applicable
File size2,048
Date (UTC)14-Jul-2009
Time (UTC)02:04
PlatformNot applicable
File nameMicrosoft-windows-offlinefiles.mfl
File versionNot applicable
File size2,048
Date (UTC)14-Jul-2009
Time (UTC)01:52
PlatformNot applicable
File nameMicrosoft-windows-offlinefiles.mfl
File versionNot applicable
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Date (UTC)14-Jul-2009
Time (UTC)02:01
PlatformNot applicable
File nameMicrosoft-windows-offlinefiles.mfl
File versionNot applicable
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Date (UTC)14-Jul-2009
Time (UTC)01:58
PlatformNot applicable
File nameMicrosoft-windows-offlinefiles.mfl
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PlatformNot applicable
File nameMicrosoft-windows-offlinefiles.mfl
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Date (UTC)14-Jul-2009
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PlatformNot applicable
File nameMicrosoft-windows-offlinefiles.mfl
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Date (UTC)14-Jul-2009
Time (UTC)01:57
PlatformNot applicable
File nameMicrosoft-windows-offlinefiles.mfl
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Date (UTC)14-Jul-2009
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PlatformNot applicable
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File nameMicrosoft-windows-offlinefiles.mfl
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PlatformNot applicable
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Date (UTC)14-Jul-2009
Time (UTC)01:51
PlatformNot applicable
File nameMicrosoft-windows-offlinefiles.mfl
File versionNot applicable
File size2,048
Date (UTC)14-Jul-2009
Time (UTC)01:46
PlatformNot applicable
File nameMicrosoft-windows-offlinefiles.mfl
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PlatformNot applicable
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PlatformNot applicable
File nameMicrosoft-windows-offlinefiles.mfl
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Time (UTC)01:48
PlatformNot applicable
File nameMicrosoft-windows-offlinefiles.mfl
File versionNot applicable
File size2,048
Date (UTC)14-Jul-2009
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PlatformNot applicable
File nameMicrosoft-windows-offlinefiles.mfl
File versionNot applicable
File size2,048
Date (UTC)14-Jul-2009
Time (UTC)01:57
PlatformNot applicable
File nameMicrosoft-windows-offlinefiles.mfl
File versionNot applicable
File size2,048
Date (UTC)14-Jul-2009
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PlatformNot applicable
File nameMicrosoft-windows-offlinefiles.mfl
File versionNot applicable
File size2,048
Date (UTC)14-Jul-2009
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PlatformNot applicable
File nameMicrosoft-windows-offlinefiles.mfl
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PlatformNot applicable
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PlatformNot applicable
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Date (UTC)14-Jul-2009
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PlatformNot applicable
File nameMicrosoft-windows-offlinefiles.mfl
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Date (UTC)14-Jul-2009
Time (UTC)01:57
PlatformNot applicable
File nameMicrosoft-windows-offlinefiles.mfl
File versionNot applicable
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Date (UTC)14-Jul-2009
Time (UTC)01:52
PlatformNot applicable
File nameMicrosoft-windows-offlinefiles.mfl
File versionNot applicable
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Date (UTC)14-Jul-2009
Time (UTC)01:56
PlatformNot applicable
File nameMicrosoft-windows-offlinefiles.mfl
File versionNot applicable
File size2,048
Date (UTC)14-Jul-2009
Time (UTC)01:51
PlatformNot applicable
File nameMicrosoft-windows-offlinefiles.mfl
File versionNot applicable
File size2,048
Date (UTC)14-Jul-2009
Time (UTC)03:07
PlatformNot applicable
File nameMicrosoft-windows-offlinefiles.mfl
File versionNot applicable
File size2,048
Date (UTC)14-Jul-2009
Time (UTC)01:55
PlatformNot applicable
File nameMicrosoft-windows-offlinefiles.mfl
File versionNot applicable
File size2,048
Date (UTC)14-Jul-2009
Time (UTC)03:07
PlatformNot applicable
File nameCscsvc.dll
File version6.1.7601.22244
File size695,808
Date (UTC)07-Feb-2013
Time (UTC)14:40
Platformx64
File nameMicrosoft-windows-offlinefiles.mof
File versionNot applicable
File size1,776
Date (UTC)13-Jul-2009
Time (UTC)20:20
PlatformNot applicable
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Workaround

To work around this issue, reduce the frequency of the background synchronization process.

Note All servers that host data that is cached on client computers are contacted during each background synchronization process.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More information

For more information about how to configure the Offline Files feature, go to the following Microsoft website:
General information about how to configure the Offline Files feature
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

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Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7
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File nameFile versionFile sizeDateTimePlatform
X86_051828a3b9430ad766c1a0a540555d81_31bf3856ad364e35_6.1.7601.22244_none_fc59cd20e680fb6b.manifestNot applicable71608-Feb-201315:26Not applicable
X86_1708180483a2f10a7c388827d09d464a_31bf3856ad364e35_6.1.7601.22244_none_b1c43a34fdf85471.manifestNot applicable71608-Feb-201315:26Not applicable
X86_197d57ceb8200a3fdd4452de25294e95_31bf3856ad364e35_6.1.7601.22244_none_3011c276dd90b1e0.manifestNot applicable71608-Feb-201315:26Not applicable
X86_24974ae5dff2f8d0d06766eecff0d258_31bf3856ad364e35_6.1.7601.22244_none_1bbcc9a6b1546d14.manifestNot applicable72108-Feb-201315:26Not applicable
X86_2689c84bf14095865603f511479408c3_31bf3856ad364e35_6.1.7601.22244_none_87c967ddb497dcae.manifestNot applicable71608-Feb-201315:26Not applicable
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X86_78d949dd42929c6f3699126436bca95f_31bf3856ad364e35_6.1.7601.22244_none_9310a74fd049dff3.manifestNot applicable71608-Feb-201315:26Not applicable
X86_79490bb447a3aa2e5d8efa66f32c2205_31bf3856ad364e35_6.1.7601.22244_none_55bd87be677eab59.manifestNot applicable71608-Feb-201315:26Not applicable
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X86_a83c7cb13e61b4b2934c6f69ac6a83d9_31bf3856ad364e35_6.1.7601.22244_none_0d159437404000de.manifestNot applicable71608-Feb-201315:26Not applicable
X86_ae691cd1ef58ed1c23c2fffecf95da9c_31bf3856ad364e35_6.1.7601.22244_none_63a17fdf3168dd64.manifestNot applicable71608-Feb-201315:26Not applicable
X86_b73a0a4d0e12a4a187c3fbed145ca5e3_31bf3856ad364e35_6.1.7601.22244_none_705c94ce3515f090.manifestNot applicable71608-Feb-201315:26Not applicable
X86_b7712bcbb4771549874c2b202c1de437_31bf3856ad364e35_6.1.7601.22244_none_2ca2ad3540693386.manifestNot applicable71608-Feb-201315:26Not applicable
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X86_bc64606030d75191ad524b65b9ad58d8_31bf3856ad364e35_6.1.7601.22244_none_9c8efb49e46c4653.manifestNot applicable71608-Feb-201315:26Not applicable
X86_c6491eb4325c1580a464e4b35f11e0e8_31bf3856ad364e35_6.1.7601.22244_none_b8f5b82dfe23c339.manifestNot applicable70808-Feb-201315:26Not applicable
X86_c7928d175679ee732ab3ceec4c6328a3_31bf3856ad364e35_6.1.7601.22244_none_9bc5b03994b53a32.manifestNot applicable71608-Feb-201315:26Not applicable
X86_c7e99b571a94431c9f95b670db135760_31bf3856ad364e35_6.1.7601.22244_none_978ad583f03e6b71.manifestNot applicable71608-Feb-201315:26Not applicable
X86_ca35b2449e025be8116e2910e889c702_31bf3856ad364e35_6.1.7601.22244_none_ded7fca52e2be95b.manifestNot applicable71608-Feb-201315:26Not applicable
X86_cd10c3a8c8024dcb067a4794f2252c19_31bf3856ad364e35_6.1.7601.22244_none_66f25725d9cb4597.manifestNot applicable71608-Feb-201315:26Not applicable
X86_d356f945216410d0a215a491f9a5ee76_31bf3856ad364e35_6.1.7601.22244_none_1b1432b0c09109e0.manifestNot applicable71608-Feb-201315:26Not applicable
X86_dc9779072084532827a3ff9ae4304f81_31bf3856ad364e35_6.1.7601.22244_none_b66a37e3ff516a06.manifestNot applicable71608-Feb-201315:26Not applicable
X86_e6ca2599801a64c7cff76c30ee75fae4_31bf3856ad364e35_6.1.7601.22244_none_172a517581764da8.manifestNot applicable71608-Feb-201315:26Not applicable
X86_f3c461a6207bd8abe644e7332408cd90_31bf3856ad364e35_6.1.7601.22244_none_75caef820b190b7d.manifestNot applicable71608-Feb-201315:26Not applicable
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X86_f9a5a11bc6f675bc0b6a459bdcc4ba14_31bf3856ad364e35_6.1.7601.22244_none_128ad94b63a6e83d.manifestNot applicable71608-Feb-201315:26Not applicable
X86_fccd986da1d8556c96de392cefbde2e2_31bf3856ad364e35_6.1.7601.22244_none_a52cd43cb934a028.manifestNot applicable71608-Feb-201315:26Not applicable
X86_fd7d1515442451b249946a4bcaa84fce_31bf3856ad364e35_6.1.7601.22244_none_343223301ebaec37.manifestNot applicable71608-Feb-201315:26Not applicable
X86_microsoft-windows-offlinefiles-service_31bf3856ad364e35_6.1.7601.22244_none_0c440a9cd8d87627.manifestNot applicable56,70307-Feb-201314:10Not applicable
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Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
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File nameFile versionFile sizeDateTimePlatform
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Amd64_microsoft-windows-offlinefiles-service_31bf3856ad364e35_6.1.7601.22244_none_6862a6209135e75d.manifestNot applicable56,71007-Feb-201315:17Not applicable
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Properties

Article ID: 2810177 - Last Review: May 24, 2013 - Revision: 2.0
Applies to
  • Windows Server 2008 R2 Enterprise
  • Windows Server 2008 R2 Foundation
  • Windows Server 2008 R2 Standard
  • Windows Server 2008 R2 Datacenter
  • Windows Web Server 2008 R2
  • Windows 7 Enterprise
  • Windows 7 Home Basic
  • Windows 7 Home Premium
  • Windows 7 Professional
  • Windows 7 Starter
  • Windows 7 Ultimate
Keywords: 
kbautohotfix kbqfe kbhotfixserver kbfix kbsurveynew kbexpertiseadvanced KB2810177

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