Article ID: 885213 - View products that this article applies to.
When you try to synchronize video content in Microsoft Windows Media Player 10 to a Pocket PC 2003 device, the video content is not copied to the device. You receive the following error message:
Windows Media Player cannot convert the file to the format required by the device.
This issue occurs because Windows Media Player 10 does not support synchronizing video content to a Pocket PC 2003 device.
To work around this issue, follow these steps: