Article ID: 891663 - View products that this article applies to.
On a computer with hyperthreading enabled, when you transfer lots of Microsoft Windows Media files that are protected with Digital Rights Management (DRM) to a portable music player device, Microsoft Windows Media Player 9 may stop responding (hang) and the transfer may stop.
This bug was corrected in Windows XP Service Pack 2 and in Windows Media Player 10.
To update Windows XP to Service Pack 2, visit the Microsoft Windows Update Web site or visit the following Microsoft Web site:
http://support.microsoft.com/windowsxpsp2For more information about Windows Media Player 10, visit the following Microsoft Web site:
Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the "Applies to" section.
Contact us for more help
Connect with Answer Desk for expert help.