Article ID: 955572 - View products that this article applies to.
You cannot cache shared mail folders in Microsoft Office Outlook 2007.
How to obtain the hotfixThis issue is fixed in the Outlook 2007 post-Service Pack 1 hotfix package that is dated February 24, 2008. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/957909/ )Description of the Outlook 2007 post-Service Pack 1 hotfix package: September 24, 2008
How to enable the hotfixImportant This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/322756/ )How to back up and restore the registry in Windows
To enable this hotfix, follow these steps:
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Before this hotfix, you could enable caching of shared non-email folders, such as the Calendar folder, the Contacts folder, the Tasks folder, and the Notes folder. After you apply this hotfix, you can also cache shared e-mail folders, such as the Inbox folder. To enable caching of shared non-email folders in Outlook 2007, follow these steps:
For more information about how to plan a Cached Exchange Mode deployment in Outlook 2007, visit the following Microsoft TechNet Web site:
Contact us for more help
Connect with Answer Desk for expert help.