The Distribution Manager does not honor the "Number of retries" and "Delay before retrying (minutes)" retry settings on SCCM 2007 SP1 site servers

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Article ID: 978875 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario:
  • You install the distribution point role on a Microsoft System Center Configuration Manager 2007 Service Pack 1 (SP1) site server.
  • You customize the retry settings on the Distribution Point tab for the distribution point. Or, you use the default value for the retry settings.
  • A retry is required after a package distribution fails.
In this scenario, the Distribution Manager does not honor the retry settings on the Distribution Point tab when the Distribution Manager retries the distribution.

Note Before each retry, there is a 10-second delay.

RESOLUTION

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, System Center Configuration Manager 2007 Service Pack 1 (SP1) must be installed.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Before you apply this hotfix, stop the SMS_Site_Component_Manager service.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The English (United States) version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

System Center Configuration Manager 2007 file information notes
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Distmgr.dll4.0.6221.1194451,43201-Dec-200801:45x86

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about how to configure the retry settings on the Distribution Point tab for a distribution point, follow these steps:
  1. Open the Configuration Manager Console window on a System Center Configuration Manager 2007 SP1 site server.
  2. Locate the following item:
    Site Management\<Site name>\Site Settings\Component Configuration
  3. On the right-side panel, double-click Software Distribution to open its properties dialog box.
  4. On the Distribution Point tab, you can configure the Retry settings. The default value for the Number of retries setting is 100. The default value for the Delay before retrying (minutes) setting is 30.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
978021 The Distribution Manager that is in System Center Configuration Manager 2007 S does not honor the "Number of retries" and "Delay before retrying (minutes)" retry settings

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 978875 - Last Review: January 19, 2010 - Revision: 1.0
APPLIES TO
  • Microsoft System Center Configuration Manager 2007
Keywords: 
kbqfe kbhotfixserver kbsurveynew kbautohotfix kbexpertiseinter kbbug kbfix KB978875

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