Terminal Services event messages 1100 or 1114 in Windows 2000 Server or Windows Server 2003

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Article ID: 268065 - View products that this article applies to.
This article was previously published under Q268065
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Problem description

An event ID 1100 message is logged in the Event Viewer on a Microsoft Windows 2000 Server-based computer, or an event ID 1114 message is logged in the Event Viewer on a Microsoft Windows Server 2003-based computer. The event ID messages may resemble the following messages:

Event Type: Error
Event Source: TermServDevices
Event Category: None
Event ID: 1100
Description: Initialization of Notify Failed.

Event Type: Error
Event Source: TermServDevices
Event Category: None
Event ID: 1114
Description: Error communicating with the Spooler system service. Open the Services snap-in and confirm that the Print Spooler service is running.

To have us fix this problem for you, go to the "Fix it for me" section. To fix this problem yourself, go to the "Let me fix it myself" section.

Fix it for me

To fix this problem automatically, click the Fix it button or link. Click Run in the File Download dialog box, and then follow the steps in the Fix it wizard.

Fix this problem
Microsoft Fix it 50179

Note this wizard may be in English only; however, the automatic fix also works for other language versions of Windows.

Note If you are not on the computer that has the problem, you can save the automatic fix to a flash drive or to a CD, and then you can run it on the computer that has the problem.

Next, go to the "Did this fix the problem?" section.

Let me fix it myself

Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756 How to back up and restore the registry in Windows
To resolve this issue yourself, try the following methods until the issue is resolved:
  • Start the spooler service on the server.
  • Turn off Windows printer mapping and LPT port mapping for Terminal Services connections. To do this, follow these steps:
    1. Click Start, click Run, type TSCC.MSC, and then click OK.
    2. Click Connections, and then double-click RDP-Tcp.
    3. Click the Client Settings tab.
    4. Click to clear the Windows printer mapping check box, click to clear the LPT port mapping check box, and then click OK.
  • As a last resort, you can add the fEnablePrintRDR registry entry to delete the error message. To do this, follow these steps:
    1. Click Start, click Run, type regedit, and then click OK.
    2. Locate the following registry subkey:
      HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Terminal Server\Wds\rdpwd
    3. On the Edit menu, point to New, and then click DWORD value.
    4. Type fEnablePrintRDR, and then press ENTER.
    5. Double-click fEnablePrintRDR, in the Value data box, type 0, and then click OK.

      Note Setting fEnablePrintRDR to 0 (disabled) will also disable client drive mappings.

Did this fix the problem?

Check whether the problem is fixed. If the problem is fixed, you are finished with this article. If the problem is not fixed, you can contact support.

More information

If the registry value is set to 0, Printer Redirection will fail even if the Print Spooler is started on the Terminal Server. In this scenario, no Event IDs are logged to indicate why no printers are being redirected. To enable print redirection, check (or create) the registry value and set the value to 1.


Article ID: 268065 - Last Review: February 19, 2013 - Revision: 8.0
Applies to
  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows Server 2003, Standard Edition (32-bit x86)
  • Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
kbsurveynew kbmsifixme kbfixme kberrmsg kbprb KB268065

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