No VSS writers are listed when you run vssadmin list writers on Windows Server 2008

Article ID: 2009533 - View products that this article applies to.
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Symptoms

When you run vssadmin list writers on Windows Server 2008, no VSS writers are listed.

In the Application event log, the following events are logged:

Log Name: Application
Source: VSS
Event ID: 34
Level: Error
Description:
Volume Shadow Copy Service error: The VSS event class is not registered.  This will prevent any VSS writers from receiving events.  This may be caused due to a setup failure or as a result of an application's installer or uninstaller.

Log Name: Application
Source: VSS
Event ID: 8193
Level: Error
Description:
Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance.  hr = 0x80040154.

Log Name: Application
Source: VSS
Event ID: 13
Level: Error
Description:
Volume Shadow Copy Service information: The COM Server with CLSID {faf53cc4-bd73-4e36-83f1-2b23f46e513e} and name VSSEvent cannot be started. [0x80070057]

Log Name: Application
Source: VSS
Event ID: 8193
Level: Error
Description:
Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance.  hr = 0x80070057.

If you open the Windows Server Backup snap-in, the following error occurs:

A fatal error occurred during a Windows Server Backup snap-in operation.
Error details:
Catastrophic failure.
Close Windows Server Backup and then restart it.

Cause

This issue occurs because the registry path to Eventcls.dll is incorrect or because the registry data type for the TypeLib setting is incorrect.

Resolution

To resolve this issue, perform the following steps.

Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:

322756  How to back up and restore the registry in Windows

1. Click Start, type regedit in the Start Search box, and then press ENTER.

2. Locate and then click the following registry key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\EventSystem\{26c409cc-ae86-11d1-b616-00805fc79216}\EventClasses\{FAF53CC4-BD73-4E36-83F1-2B23F46E513E}-{00000000-0000-0000-0000-000000000000}-{00000000-0000-0000-0000-000000000000}

3. Locate the TypeLib registry value.

NOTE The registry type of TypeLib should be shown as REG_EXPAND_SZ. If that is not the case, you have to delete the key, and then you have to recreate the key. To do this, follow these two steps:

 a. Select the TypeLib registry value, and then delete it.

 b. Create a new Expandable String Value, and then name it TypeLib.

4. Double-click the TypeLib registry value. In the Value Data box, type %systemroot%\system32\EVENTCLS.DLL, and then click OK.

5. Close Regedit.

6. Click Start, type services.msc in the Start Search box, and hit Enter.

7. Right-click the following services one at a time and click Restart:

• COM+ Event System
• Volume Shadow Copy

8. Close the Services snap-in.

9. Open an elevated command prompt, type vssadmin list writers, and then hit ENTER. 

10. Verify that the VSS writers are now listed.

Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

Properties

Article ID: 2009533 - Last Review: March 29, 2010 - Revision: 4.0
APPLIES TO
  • Microsoft SQL Server 2008 Enterprise
  • Microsoft SQL Server 2008 Standard
  • Windows Web Server 2008
  • Windows Server 2008 Standard
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Standard without Hyper-V
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Server 2008 Datacenter without Hyper-V
  • Windows Small Business Server 2008 Premium
  • Windows Small Business Server 2008 Standard
Keywords: 
KB2009533

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