Cannot Use Standby Mode with USB Epson Stylus 740 Printer

Article translations Article translations
Article ID: 232902 - View products that this article applies to.
This article was previously published under Q232902
This article has been archived. It is offered "as is" and will no longer be updated.
If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:
http://support.microsoft.com/default.aspx/w98?sid=460
Expand all | Collapse all

SYMPTOMS

When you attempt to place your computer in Standby mode, you may receive the following error message:
Your computer cannot go on standby because a device driver or program won't allow it. Close all open programs, and then try again.
If you click OK, close all running programs, and try to use Standby mode again, you may still receive the same error message.

CAUSE

This behavior can occur if an Epson Stylus 740 Universal Serial Bus (USB) printer is connected to your computer. There is a conflict with the third-party Epson printer drivers.

RESOLUTION

To work around this issue, unplug the printer from the USB port before placing your computer in Standby mode. When you need to print, plug the printer back in.

Properties

Article ID: 232902 - Last Review: October 21, 2013 - Revision: 2.1
APPLIES TO
  • Microsoft Windows Millennium Edition
  • Microsoft Windows 98 Second Edition
Keywords: 
kbnosurvey kbarchive kberrmsg kbprb kbprint KB232902

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com