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PRB: Cannot Install Some Programs in a Terminal Services Client Session
Article ID: 247930 - View products that this article applies to.
This article was previously published under Q247930
You may not be able to install some programs properly from a Terminal Services client session. Attempts to do so may generate an error message similar to:
Setup cannot start or configure program name
The program's installer may require that some files be located on the target computer (the computer that is running Terminal Services) when you are installing programs in a Terminal Services client session.
For example, installing Microsoft SQL Server 7.0 in a Terminal Services client session generates the error message.
To work around this behavior, install the program on the computer that is running Terminal Services.
For other programs in which a local installation is required, you must change the Terminal Services user mode to Install mode. For additional information, click the article number below to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/248297/EN-US/ )Cannot Install BackOffice 4.5 with Terminal Services
For additional information, click the article numbers below to view the articles in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/224313/EN-US/ )Installing Office 2000 on Windows 2000 Terminal Server
(http://support.microsoft.com/kb/244749/EN-US/ )Licenses Required When Using Terminal Services Client Software
(http://support.microsoft.com/kb/243212/EN-US/ )Determining the Mode of a Terminal Services Server
(http://support.microsoft.com/kb/221935/EN-US/ )Windows 2000 Terminal Server Messenger Service Adaptations
(http://support.microsoft.com/kb/217640/EN-US/ )OFF2000: Setup Fails When Installing on Windows Terminal Server