Invalid Page Fault Error Messages If You Run Internet Explorer 5.5 and Aureate Radiate

Article ID: 259684 - View products that this article applies to.
This article was previously published under Q259684
If this article does not describe the invalid page fault error message that you are receiving, view the following Microsoft Web site to view more articles that describe invalid page fault error messages in Internet Explorer:
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(http://support.microsoft.com/search/default.aspx?catalog=lcid%3d1036&spid=global&query=kbieipf&adv=&mode=s&cat=false)
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SYMPTOMS

When you quit the last or next to last instance of multiple instances of Internet Explorer, you may receive one of the following error messages:
IEXPLORE caused an invalid page fault in module KERNEL32.DLL at 025f:bff87ede
-or-
IEXPLORE caused an invalid page fault in module <unknown> at 0000.78581f00
Note that the memory address that is listed in these error messages may vary.
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CAUSE

This issue can occur if the Aureate Radiate program is installed on your computer. Note that this program is included with over 250 shareware programs.
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RESOLUTION

To resolve this issue, contact Aureate Software to inquire about the availability of a fix for this issue.
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WORKAROUND

To work around this issue, uninstall the Radiate program. Note that after you uninstall a program that includes the Radiate program, the Radiate program may still remain on your computer.
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MORE INFORMATION

The Radiate program is activated when you start Internet Explorer or when you start the associated program that contains the Radiate program. The Radiate component pulls down banner ads for display in the respective software. The Radiate software monitors which banner ads you click and how much time you spend reading a given banner. If you are online, this information is sent immediately to Radiate. If you are offline, the information is stored and transmitted the next time that you go online. The Radiate program is included with over 250 shareware programs. The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
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Properties

Article ID: 259684 - Last Review: January 27, 2007 - Revision: 5.3
APPLIES TO
  • Microsoft Internet Explorer 5.5
  • Microsoft Internet Explorer 5.5
  • Microsoft Internet Explorer 5.01
  • Microsoft Internet Explorer 5.5
  • Microsoft Internet Explorer 5.01
  • Microsoft Internet Explorer 5.0
  • Microsoft Internet Explorer 5.5
  • Microsoft Internet Explorer 5.01
  • Microsoft Internet Explorer 5.0
  • Microsoft Internet Explorer 6.0, when used with:
    • Microsoft Windows 2000 Advanced Server
    • Microsoft Windows 2000 Datacenter Server
    • Microsoft Windows 2000 Professional Edition
    • Microsoft Windows 2000 Server
    • Microsoft Windows NT Server 4.0 Standard Edition
    • Microsoft Windows NT Server 4.0, Terminal Server Edition
    • Microsoft Windows NT Workstation 4.0 Developer Edition
    • Microsoft Windows Millennium Edition
    • Microsoft Windows 98 Second Edition
    • Microsoft Windows 98 Standard Edition
Keywords: 
kb3rdparty kberrmsg kbinvalidpagefault kbprb KB259684
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