Article ID: 295965 - View products that this article applies to.
This article was previously published under Q295965
For information about the differences between Microsoft Outlook and Microsoft Outlook Express e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/257824/EN-US/ )OL2000: Differences Between Outlook and Outlook Express
When you start Outlook Express, some of your default folders (Inbox, Drafts, and so on) or personal subfolders that you created may be missing from the Local Folders list. The folders were previously visible.
This issue can occur if the Folders.dbx file is damaged or corrupted.
To resolve this issue, rename the Folders.dbx file for the impacted identity and then start Outlook Express. This allows Outlook Express to rebuild a new Folders.dbx file.
To rename and rebuild the Folders.dbx file:
(http://support.microsoft.com/kb/270670/EN-US/ )OLEXP: How to Back Up and Recover Outlook Express Data
Article ID: 295965 - Last Review: January 31, 2007 - Revision: 2.1
Contact us for more help
Connect with Answer Desk for expert help.