Article ID: 303339 - View products that this article applies to.
This article was previously published under Q303339
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When you save a new file in an offline folder (with client-side caching), you may receive the following error message:
Note that the file is saved and this error message is incorrect.
An error occurred while reconnecting (drive letter) to \\computer name\\share name
Microsoft Windows Network: The local device name is already in use.
This connection has not been restored.
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910The English-language version of this fix should have the following file attributes or later:
(http://support.microsoft.com/kb/260910/EN-US/ )How to Obtain the Latest Windows 2000 Service Pack
NOTE: Install this fix on the client, not the server.
Date Time Version Size File name ------------------------------------------------------- 08/02/2001 03:39PM 5.0.2195.4038 370,224 Mrxsmb.sys 08/02/2001 02:57PM 5.0.2195.4031 131,792 Rdbss.sys
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:
265173For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/265173/EN-US/ )Datacenter Program and Windows 2000 Datacenter Server Product
296861For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/296861/EN-US/ )Use QChain.exe to Install Multiple Hotfixes with One Reboot
(http://support.microsoft.com/kb/249149/EN-US/ )Installing Microsoft Windows 2000 and Windows 2000 Hotfixes
Article ID: 303339 - Last Review: October 24, 2013 - Revision: 3.3