The .jpg and .gif files are not displayed correctly when you view a Web page that contains these types of images in FrontPage 2000

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Article ID: 307239 - View products that this article applies to.
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SYMPTOMS

When you are trying to view a Web page with Joint Photographic Experts Group (JPG) or Graphics Interchange Format (GIF) images, the images may not be displayed correctly. Instead, they appear as boxes with a large red X. This issue can occur in Microsoft FrontPage and in Microsoft Internet Explorer.

CAUSE

This issue can occur if the values of the registry keys HKEY_CLASSES_ROOT\.gif\Content Type or HKEY_CLASSES_ROOT\.jpg\Content Type are set incorrectly. For example, the value image/bmp can cause this issue.

RESOLUTION

To resolve this issue, use one of the following methods.

Method 1

Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756 How to back up and restore the registry in Windows
  1. Quit Internet Explorer, if it is running.
  2. Click Start, and then click Run.
  3. In the Open box, type Regedit, and then press ENTER.
  4. Locate and click the following registry key:
    HKEY_CLASSES_ROOT\.gif
  5. Double-click the Content Type value in the right pane of the Registry Editor.
  6. In the Edit String dialog box, type image/gif in the Value Data box, and then click OK.
  7. Locate and click the following registry key:
    HKEY_CLASSES_ROOT\.jpg
  8. Double-click the Content Type value in the right pane of the Registry Editor.
  9. In the Edit String dialog box, type image/jpg in the Value Data box, and then click OK.
  10. Quit the Registry Editor.
  11. Start Internet Explorer and open any Web page with a JPG or a GIF image.

    The images are displayed correctly.

Method 2

Another way to resolve this issue is to upgrade your version of Internet Explorer. For the newest version of Internet Explorer, see the following Microsoft Web site:
http://www.microsoft.com/windows/products/winfamily/ie/default.mspx

MORE INFORMATION

This issue does not affect the way that images are displayed in Netscape.

Properties

Article ID: 307239 - Last Review: August 17, 2007 - Revision: 1.4
APPLIES TO
  • Microsoft FrontPage 2000 Standard Edition
Keywords: 
kbregistration kbwebbrowser kbprb KB307239

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