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"NTLDR is missing" error message when you install or upgrade Windows XP over Windows 95, Windows 98, or Windows Millennium Edition
Article ID: 314057 - View products that this article applies to.
This article was previously published under Q314057
For a Microsoft Windows 2000 version of this article, see 255220
This section is intended for advanced computer users. If you are not comfortable with advanced troubleshooting, you might want to ask someone for help or contact support. For information about how to do this, visit the following Microsoft Web site:
http://support.microsoft.com/contactusWhen you try to install Windows XP or upgrade to Windows XP on a computer that runs Microsoft Windows 95, Windows 98, or Windows Millennium Edition, you may receive the following error message after the first restart during the installation:
NTLDR is missing
Press any key to restart
This problem may occur if your existing Windows 95, Windows 98, or Windows Millennium Edition installation was cloned and then applied to a drive that has a different geometry from that of the source drive of the cloned copy.
For example, you are running Windows 98 on a 4-gigabyte (GB) drive. After you upgrade to a 30-GB hard disk, you use a third-party disk-imaging utility to make a mirror image of your Windows 98 installation, and then apply the image to the new drive. Later, you upgrade to Windows XP. To do this, you install Windows XP over the cloned image of Windows 98.
For this problem to occur, all the following conditions must be true:
To resolve this problem, correct the Heads (sides) value in the FAT32 BPB so that the Windows XP startup can continue. To update the value, rewrite the Windows 95, Windows 98, or Windows Millennium Edition startup code. To do this, follow these steps:
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information, click the following article numbers to view the articles in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/178947/ )Registry file was not found. Registry services may...
(http://support.microsoft.com/kb/318948/ )"NTLDR is missing or corrupt" error message during Windows 2000 or Windows NT 4.0 upgrade
(http://support.microsoft.com/kb/320397/ )Windows may not start and you may receive an "NTLDR is missing" error message if Windows is not up-to-date and there are too many files in the root folder
(http://support.microsoft.com/kb/883275/ )You cannot start your computer after you modify the permissions in Windows Server 2003, in Windows XP, or in Windows 2000
(http://support.microsoft.com/kb/812492/ )Error message when you start your computer with a non-system disk
315261If the articles listed here do not help you resolve the problem or if you experience symptoms that differ from those that are described in this article, search the Microsoft Knowledge Base for more information. To search the Microsoft Knowledge Base, visit the following Microsoft Web site:
(http://support.microsoft.com/kb/315261/ )The computer does not start after you change the active partition by using the Disk Management tool
http://support.microsoft.comThen, type the text of the error message that you receive, or type a description of the problem in the Search Support (KB) field.