Screen Saver May Not Start in Windows XP

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Article ID: 326719 - View products that this article applies to.
This article was previously published under Q326719
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Your screen saver may not start if all the following conditions exist:
  • The Human Interface Device Access service is running.
  • An administrator logs on first and the screen saver is automatically started one time. The administrator logs off and a non-administrator user logs on to the same computer.
When these conditions exist, the screen saver may not start automatically for the non-administrator user.


To resolve this problem, obtain the latest service pack for Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
322389 How to Obtain the Latest Windows XP Service Pack
The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version       Size    File name    Platform
   26-Aug-2002  16:55  5.1.2600.100  19,456  Hidserv.dll  x86     
   26-Aug-2002  16:55  5.1.2600.100  65,024  Hidserv.dll  IA64


Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows XP Service Pack 1.


Article ID: 326719 - Last Review: December 1, 2007 - Revision: 1.5
  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional
  • Microsoft Windows XP Professional x64 Edition
kbhotfixserver kbqfe kbbug kbfix kbqfe KB326719

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