Article ID: 331880 - View products that this article applies to.
This article was previously published under Q331880
When you first start your computer after you upgrade to Windows XP Home Edition, user accounts may not appear on the Welcome screen.
This issue may occur if you Symantec "PC Anywhere" program is installed in your computer.
To resolve this issue, log on to your computer, and then remove PC Anywhere:
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.