When you try to connect to the Lacerte Web site or to download updates of the Lacerte Tax program on your computer that is running ISA Server and that is based on either version 2000 or version 2003 of Microsoft Small Business Server (SBS), you receive an error message.
This problem occurs when an individual port number is not defined for an inbound and outbound protocol. In this scenario, an individual IP address is also not defined for exceptional proxy settings.
This article describes how to define an individual port number and an individual IP address in the local area network (LAN) settings.
Assume that the Lacerte Tax program is installed and configured on your computer that is running Microsoft Internet Security and Acceleration (ISA) Server and that is either SBS 2000-based or is SBS 2003-based. When you try to connect to the Lacerte Web site or to download updates, you receive the following error message:
Define the inbound and outbound protocols. To do this, follow these steps:
Click Start, point to Programs, point to Microsoft ISA Server, and then click ISA Management.
Under Internet Security and Acceleration Server, expand Server and Arrays, and then expand the computer that is running ISA Server.
Expand Policy Elements, right-click Protocol Definitions, point to New, and then click Definition.
On the first page of the New Protocol Definition Wizard, type the name that you want in the Protocol definition name box, and then click Next.
Edit the settings as follows.
Collapse this tableExpand this table
Click No in response to the "Do you want to use secondary connections?" message, and then click Next.
The new protocol entry appears in the right pane. Right-click the new protocol, and then click Properties. On the General tab, type the protocol description in the Description (optional) box, and then click OK.
Repeat steps d through i to define the following port numbers for the inbound protocol:
Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.