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Macintosh-based computers stop responding when you try to browse a Services for Macintosh shared folder on a computer that is running Windows Server 2003 with Service Pack 1

Article ID: 897718 - View products that this article applies to.

SYMPTOMS

When you upgrade a Microsoft Windows Server 2003-based computer that is running Services for Macintosh to Windows Server 2003 Service Pack (SP) 1, Apple Macintosh-based computers may stop responding when you try to browse a Services for Macintosh shared folder.

This problem typically occurs when you access the shared folder by using a browse utility such as Sherlock on a computer that is running Mac OS version 9.2.2 or an earlier version.

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RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

(http://support.microsoft.com/contactus/?ws=support)

Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

No prerequisites are required.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Windows Server 2003, x86-based versions

   Date         Time   Version       Size     File name
   -----------------------------------------------------
   27-May-2005  23:56  5.2.3790.339  156,672  Sfmsrv.sys

Windows Server 2003, x86-based versions with Service Pack 1

   Date         Time   Version        Size     File name
   ------------------------------------------------------
   28-May-2005  00:58  5.2.3790.2455  165,376  Sfmsrv.sys

Windows Server 2003, x64-based versions with Service Pack 1

   Date         Time   Version        Size     File name
   ------------------------------------------------------
   31-May-2005  17:11  5.2.3790.2455  263,168  Sfmsrv.sys

Windows Server 2003, Itanium-based versions

   Date         Time   Version       Size     File name
   -----------------------------------------------------
   31-May-2005  17:11  5.2.3790.339  466,944  Sfmsrv.sys

Windows Server 2003, Itanium-based versions with Service Pack 1

   Date         Time   Version        Size     File name
   ------------------------------------------------------
   31-May-2005  17:11  5.2.3790.2455  516,608  Sfmsrv.sys

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