Error message when you use cluster nodes that have Domain Controller roles in Windows Server 2008: "Computer cannot be managed"

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Article ID: 954027 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario:
  • You are using a computer that is running a Windows Server 2008 Enterprise cluster.
  • The cluster has two physical nodes.
  • Both cluster nodes have Domain Controller roles.
  • You try to create or to manage file shares by using the "Share and Storage Management" Microsoft Management Console (MMC) snap-in (Storagemgmt.msc).
In this scenario, you receive the following error message:
Computer cannot be managed because it is running an operating system which is not supported by Share and Storage Management. Share and Storage Management can be used to manage Windows Server 2008 or later.

CAUSE

This issue occurs because the Storagemgmt.msc tool does not correctly detect operating system roles in Windows Server 2008.

WORKAROUND

To work around this issue, use one of the following methods.

For server message block (SMB) shares

  • Use Windows Explorer to create or to manage local file shares instead of using the "Share and Storage Management" MMC snap-in.
  • Use Windows Explorer or the Cluster Administrator tool (Cluadmin.msc) to create or to manage cluster file shares instead of using the "Share and Storage Management" MMC snap-in.

For network file system (NFS) shares

  • Use the Nfsshare.exe utility to create or to manage local file shares instead of using the "Share and Storage Management" MMC snap-in.
  • Use Windows Explorer or the Cluster Administrator tool (Cluadmin.msc) to create or to manage cluster file shares instead of using the "Share and Storage Management" MMC snap-in.

Properties

Article ID: 954027 - Last Review: September 11, 2010 - Revision: 2.1
APPLIES TO
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Datacenter without Hyper-V
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Server 2008 for Itanium-Based Systems
Keywords: 
kbclustering kbexpertiseadvanced kbtshoot kberrmsg kbprb KB954027

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