Article ID: 955495 - View products that this article applies to.
On a computer that is running Windows XP or Windows Server 2003, you export a SQL Server Reporting Services report that contains Asian characters to a Portable Document Format (PDF) file. When you view the report on a Windows Vista-based computer, incorrect characters appear in the report.
This problem also occurs if you export the report on a computer that is running Windows Vista, and then you view the report on a computer that is running Windows XP or Windows Server 2003.
This problem may occur in the following products:
This problem occurs because the glyph IDs for some non-English characters have changed in some font files in Windows Vista.
SQL Server 2008 Reporting Services does not support font embedding. Therefore, SQL Server 2008 Reporting Services relies on the glyph IDs to display the characters.
The fix for this issue was first released in Cumulative Update 1. For more information about how to obtain this cumulative update package for SQL Server 2008, click the following article number to view the article in the Microsoft Knowledge Base:
956717Note Because the builds are cumulative, each new fix release contains all the hotfixes and all the security fixes that were included with the previous SQL Server 2008 fix release. We recommend that you consider applying the most recent fix release that contains this hotfix. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/956717/ )Cumulative update package 1 for SQL Server 2008
(http://support.microsoft.com/kb/956909/ )The SQL Server 2008 builds that were released after SQL Server 2008 was released
To work around this problem, install the same versions of the font files on the server computer and on the client computer.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Article ID: 955495 - Last Review: March 19, 2009 - Revision: 3.0
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