Incorrect status codes that are returned in failover clusters may cause operations to fail on a Windows Server 2008-based computer

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Article ID: 955733 - View products that this article applies to.
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SYMPTOMS

Applications that interact with Failover Cluster File Shares may display error messages that are incorrect on a Windows Server 2008-based computer. These error messages come from the underlying file services components. However, recommendations that are based on these error messages do not resolve the problems that you are experiencing.

CAUSE

This Problem occurs because new functionality is added to the file share creation and file share management processes that automatically enables failover clustering in Windows Server 2008. This change makes file shares highly available. However, some error codes that are returned by the failover cluster conflict with early LANMAN error codes. To avoid these conflicting error codes, Windows Server 2008 converts some cluster-related error codes that are returned from NetShareAdd, NetShareDel, and NetShareSetInfo functions from the Win32 DWORD data type to the HRESULT data type.

RESOLUTION

Hotfix information

After you install this hotfix, the error codes that are returned by NetShareAdd, NetShareDel, and NetShareSetInfo are formatted in the HRESULT data type only if the error code is specific to failover clustering. For all other errors, the error code is formatted as a Win32 DWORD data type.

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Important Windows Vista and Windows Server 2008 hotfixes are included in the same packages. However, only one of these products may be listed on the “Hotfix Request” page. To request the hotfix package that applies to both Windows Vista and Windows Server 2008, just select the product that is listed on the page.

Prerequisites

To apply this hotfix, you must have Windows Server 2008 and the failover clustering feature installed.

Note Windows Server 2008 Service Pack 1 is now integrated into Windows Server 2008.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Note The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008" section. MANIFEST and MUM files and the associated security catalog (.cat) files are very important for maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported 32-bit versions of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Smbserver-ppdlic.xrm-msNot Applicable3,16027-Jul-200822:40Not Applicable
Srvsvc.dll6.0.6001.22230122,88027-Jul-200823:02x86
Sscore.dll6.0.6001.222309,72827-Jul-200823:02x86
For all supported 64-bit versions of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Smbserver-ppdlic.xrm-msNot Applicable3,16027-Jul-200823:19Not Applicable
Srvsvc.dll6.0.6001.22230177,15227-Jul-200823:32x64
Sscore.dll6.0.6001.2223012,28827-Jul-200823:32x64
Sscore.dll6.0.6001.222309,72827-Jul-200823:02x86
For all supported Windows Server 2008 Itanium-Based Systems operating systems
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Smbserver-ppdlic.xrm-msNot Applicable3,16027-Jul-200822:53Not Applicable
Srvsvc.dll6.0.6001.22230292,86427-Jul-200823:17IA-64
Sscore.dll6.0.6001.2223023,04027-Jul-200823:17IA-64
Sscore.dll6.0.6001.222309,72827-Jul-200823:02x86

Additional file information for Windows Server 2008

Additional files for all supported 32-bit versions of Windows Server 2008
Collapse this tableExpand this table
File namePackage_1_for_kb955733~31bf3856ad364e35~x86~~6.0.2.0.mum
File versionNot Applicable
File size1,944
Date (UTC)28-Jul-2008
Time (UTC)21:21
PlatformNot Applicable
File namePackage_2_for_kb955733~31bf3856ad364e35~x86~~6.0.2.0.mum
File versionNot Applicable
File size1,782
Date (UTC)28-Jul-2008
Time (UTC)21:21
PlatformNot Applicable
File namePackage_3_for_kb955733~31bf3856ad364e35~x86~~6.0.2.0.mum
File versionNot Applicable
File size1,782
Date (UTC)28-Jul-2008
Time (UTC)21:21
PlatformNot Applicable
File namePackage_for_kb955733_client_1~31bf3856ad364e35~x86~~6.0.2.0.mum
File versionNot Applicable
File size1,367
Date (UTC)28-Jul-2008
Time (UTC)21:21
PlatformNot Applicable
File namePackage_for_kb955733_client~31bf3856ad364e35~x86~~6.0.2.0.mum
File versionNot Applicable
File size1,430
Date (UTC)28-Jul-2008
Time (UTC)21:21
PlatformNot Applicable
File namePackage_for_kb955733_sc_0~31bf3856ad364e35~x86~~6.0.2.0.mum
File versionNot Applicable
File size1,421
Date (UTC)28-Jul-2008
Time (UTC)21:21
PlatformNot Applicable
File namePackage_for_kb955733_sc~31bf3856ad364e35~x86~~6.0.2.0.mum
File versionNot Applicable
File size1,422
Date (UTC)28-Jul-2008
Time (UTC)21:21
PlatformNot Applicable
File namePackage_for_kb955733_server_0~31bf3856ad364e35~x86~~6.0.2.0.mum
File versionNot Applicable
File size1,425
Date (UTC)28-Jul-2008
Time (UTC)21:21
PlatformNot Applicable
File namePackage_for_kb955733_server~31bf3856ad364e35~x86~~6.0.2.0.mum
File versionNot Applicable
File size1,430
Date (UTC)28-Jul-2008
Time (UTC)21:21
PlatformNot Applicable
File nameX86_ea91945852e7950d7c46c319ac7c36a3_31bf3856ad364e35_6.0.6001.22230_none_a5352a84a26550cb.manifest
File versionNot Applicable
File size697
Date (UTC)28-Jul-2008
Time (UTC)21:21
PlatformNot Applicable
File nameX86_microsoft-windows-smbserver_31bf3856ad364e35_6.0.6001.22230_none_f95e17e604116e55.manifest
File versionNot Applicable
File size54,257
Date (UTC)27-Jul-2008
Time (UTC)23:23
PlatformNot Applicable
Additional files for all supported 64-bit versions of Windows Server 2008
Collapse this tableExpand this table
File nameAmd64_eca8bb179b378ab3e171d873d0841243_31bf3856ad364e35_6.0.6001.22230_none_bc98a575e62a358d.manifest
File versionNot Applicable
File size1,044
Date (UTC)28-Jul-2008
Time (UTC)21:21
File nameAmd64_microsoft-windows-smbserver_31bf3856ad364e35_6.0.6001.22230_none_557cb369bc6edf8b.manifest
File versionNot Applicable
File size54,293
Date (UTC)27-Jul-2008
Time (UTC)23:58
File namePackage_1_for_kb955733~31bf3856ad364e35~amd64~~6.0.2.0.mum
File versionNot Applicable
File size2,173
Date (UTC)28-Jul-2008
Time (UTC)21:21
File namePackage_2_for_kb955733~31bf3856ad364e35~amd64~~6.0.2.0.mum
File versionNot Applicable
File size2,009
Date (UTC)28-Jul-2008
Time (UTC)21:21
File namePackage_3_for_kb955733~31bf3856ad364e35~amd64~~6.0.2.0.mum
File versionNot Applicable
File size2,009
Date (UTC)28-Jul-2008
Time (UTC)21:21
File namePackage_for_kb955733_client_1~31bf3856ad364e35~amd64~~6.0.2.0.mum
File versionNot Applicable
File size1,375
Date (UTC)28-Jul-2008
Time (UTC)21:21
File namePackage_for_kb955733_client~31bf3856ad364e35~amd64~~6.0.2.0.mum
File versionNot Applicable
File size1,438
Date (UTC)28-Jul-2008
Time (UTC)21:21
File namePackage_for_kb955733_sc_0~31bf3856ad364e35~amd64~~6.0.2.0.mum
File versionNot Applicable
File size1,429
Date (UTC)28-Jul-2008
Time (UTC)21:21
File namePackage_for_kb955733_sc~31bf3856ad364e35~amd64~~6.0.2.0.mum
File versionNot Applicable
File size1,430
Date (UTC)28-Jul-2008
Time (UTC)21:21
File namePackage_for_kb955733_server_0~31bf3856ad364e35~amd64~~6.0.2.0.mum
File versionNot Applicable
File size1,433
Date (UTC)28-Jul-2008
Time (UTC)21:21
File namePackage_for_kb955733_server~31bf3856ad364e35~amd64~~6.0.2.0.mum
File versionNot Applicable
File size1,438
Date (UTC)28-Jul-2008
Time (UTC)21:21
File nameWow64_microsoft-windows-smbserver_31bf3856ad364e35_6.0.6001.22230_none_5fd15dbbf0cfa186.manifest
File versionNot Applicable
File size46,347
Date (UTC)27-Jul-2008
Time (UTC)23:17
Additional files for all supported Windows Server 2008 Itanium-Based Systems operating systems
Collapse this tableExpand this table
File nameIa64_99ed8f2bc06b4b0931b72ac44735a054_31bf3856ad364e35_6.0.6001.22230_none_6c740a785cfb6ffe.manifest
File versionNot Applicable
File size1,042
Date (UTC)28-Jul-2008
Time (UTC)21:21
File nameIa64_microsoft-windows-smbserver_31bf3856ad364e35_6.0.6001.22230_none_f95fbbdc040f7751.manifest
File versionNot Applicable
File size54,275
Date (UTC)28-Jul-2008
Time (UTC)00:36
File namePackage_1_for_kb955733~31bf3856ad364e35~ia64~~6.0.2.0.mum
File versionNot Applicable
File size2,004
Date (UTC)28-Jul-2008
Time (UTC)21:21
File namePackage_2_for_kb955733~31bf3856ad364e35~ia64~~6.0.2.0.mum
File versionNot Applicable
File size2,004
Date (UTC)28-Jul-2008
Time (UTC)21:21
File namePackage_for_kb955733_sc_0~31bf3856ad364e35~ia64~~6.0.2.0.mum
File versionNot Applicable
File size1,425
Date (UTC)28-Jul-2008
Time (UTC)21:21
File namePackage_for_kb955733_sc~31bf3856ad364e35~ia64~~6.0.2.0.mum
File versionNot Applicable
File size1,426
Date (UTC)28-Jul-2008
Time (UTC)21:21
File namePackage_for_kb955733_server_0~31bf3856ad364e35~ia64~~6.0.2.0.mum
File versionNot Applicable
File size1,429
Date (UTC)28-Jul-2008
Time (UTC)21:21
File namePackage_for_kb955733_server~31bf3856ad364e35~ia64~~6.0.2.0.mum
File versionNot Applicable
File size1,434
Date (UTC)28-Jul-2008
Time (UTC)21:21
File nameWow64_microsoft-windows-smbserver_31bf3856ad364e35_6.0.6001.22230_none_5fd15dbbf0cfa186.manifest
File versionNot Applicable
File size46,347
Date (UTC)27-Jul-2008
Time (UTC)23:17

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

REFERENCES

For more information about failover clustering, visit the following Microsoft Web sites:
http://technet2.microsoft.com/windowsserver2008/en/library/3ce5c4f2-558d-4daf-ae86-54c9734a53bf1033.mspx?mfr=true
http://technet2.microsoft.com/windowsserver2008/en/library/19adfd9a-6688-455c-8c33-4fc4b0da6e251033.mspx?mfr=true
For more information about single copy clusters, visit the following Microsoft Web site:
http://technet.microsoft.com/en-us/library/bb125217.aspx
For more information about the HRESULT data type, visit the following Microsoft Web site:
http://msdn.microsoft.com/en-us/library/ms526450.aspx
For more information about the NetShareAdd function, visit the following Microsoft Web site:
http://msdn.microsoft.com/en-us/library/bb525384(VS.85).aspx
For more information about the NetShareDel function, visit the following Microsoft Web site:
http://msdn.microsoft.com/en-us/library/bb525386.aspx

Properties

Article ID: 955733 - Last Review: October 8, 2011 - Revision: 4.0
APPLIES TO
  • Windows Server 2008 Standard
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Datacenter without Hyper-V
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Server 2008 for Itanium-Based Systems
  • Windows Server 2008 Standard without Hyper-V
Keywords: 
kbclustering kbautohotfix kbexpertiseinter kbbug kbfix kbqfe KB955733

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