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Connect to the Internet Wizard fails with the error "Windows SBS did not properly configure your email. To correct this, re-run this wizard"

Article ID: 974979 - View products that this article applies to.

Source: Microsoft Support

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Symptom

The Connect to the Internet Wizard on Small Business Server 2008 may fail with the following error message:

Windows SBS did not properly configure your email. To correct this, re-run this wizard.

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Cause

The issue can be caused if the receive connector in Exchange 2007 named "Default <servername>" has been deleted or disabled.

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Resolution

To resolve this problem, follow these steps:

Create a new receive connector by the name "Default <servername>". To do this, follow these steps:

Open Exchange Management Console.
Navigate to Server Management - Hub Transport - Receive Connector.
Right Click and chose "New Receive Connector".
In the Name field enter "Default <servername>" (Make sure that we have a space between Default and hostname).
Choose "Internal" in "Select the intended use for this Receive Connector".
Under "Remote Network Settings", left the default setting and click next.
Click New to create a new receive connector.

After we have created a new Receive Connector, re-run the Connect to Internet Wizard.

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More Information

The logfile for the Connect to internet Wizard will show the following exception Message:

No default receive connector found. Stack:

at Microsoft.WindowsServerSolutions.Messaging.Tasks.Utils.ConnectorUtils.RebindInternalIntranetReceive(IPAddress ip, IPAddress dg, IPAddress netmask)

at Microsoft.WindowsServerSolutions.Messaging.Tasks.RebindConnectorsTask.Run(ITaskDataLinkdl)

The Log file is named ctiw.log and is created in the "c:\program files\Windows Small Business Server\Logs" folder.

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