WD2000: Starting Word with the "/a" Switch Resets Some Word Options

Article ID: 243966 - View products that this article applies to.
This article was previously published under Q243966
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SYMPTOMS

When you use the /a command-line switch to start Word for troubleshooting situations, the following Word options are reset to their default values:
  • Standard and Formatting toolbars share one row
  • The Microsoft Office Assistant
NOTE: The Microsoft Office Assistant is reset back to Clippit! if you start Word with the /a switch and all other Microsoft Office programs are not running.
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WORKAROUND

After you restart Microsoft Word normally (without using the /a switch), reset your Word options back to the way you want them.

Change the Toolbars Share One Row Option

  1. On the Tools menu, click Customize.
  2. Click the Options tab.
  3. Click to clear the Standard and Formatting toolbars share one row check box.
  4. Click Close.

Change the Microsoft Office Assistant

  1. Right-click the Office Assistant and then click Choose Assistant.
  2. On the Gallery tab, click Next or Back to choose the assistant you want.
  3. Click OK.
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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
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REFERENCES

210565
(http://support.microsoft.com/kb/210565/EN-US/ )
WD2000: Word Startup (Command-Line) Switches and Their Purpose
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Properties

Article ID: 243966 - Last Review: April 20, 2005 - Revision: 2.0
APPLIES TO
  • Microsoft Word 2000 Standard Edition
Keywords: 
kbbug kbnofix KB243966
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