Article ID: 304332 - View products that this article applies to.
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To install software properly on a Terminal Server computer, Terminal Server must be set in Install Mode. One way to do this is to use the Add/Remove Programs application from Control Panel to install the software.
When you install Microsoft Data Access Components (MDAC) in this manner, the setup program reports that Add/Remove Programs must be terminated before installation can continue, because files needed by MDAC could be locked by Add/Remove Programs and setup would require a restart to copy these files. However, if you terminate Add/Remove Programs, there is a risk of losing data because Terminal Server will no longer be in Install Mode.
To work around this problem, follow these steps:
In fact, you can ignore the instruction to terminate Add/Remove Programs; MDAC setup proceeds but will require a restart to complete the installation successfully. However, the recommended way to install the software on Terminal Server is as described in the "Resolution" section.
Article ID: 304332 - Last Review: February 27, 2014 - Revision: 2.1
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