A Long Delay Occurs When You Search for Files or Folders on a Remote NetWare Server

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Article ID: 316874 - View products that this article applies to.
This article was previously published under Q316874
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SYMPTOMS

If you try to search a folder on a NetWare-based (or compatible) network for files and folders by using Windows Explorer from a Windows 2000-based computer, a delay of from 20 to 30 seconds may occur.

CAUSE

This problem may occur when Windows Explorer tries to open the remote registry to determine if the computer supports indexing to make a quicker search. The function that performs this operation takes a long time to time out.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
The English version of this fix should have the following file attributes or later:
   Date         Time   Version        Size       File name
   -------------------------------------------------------
   23-Feb-2002  13:49  5.0.2195.4966  1,424,144  Query.dll
				

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.

MORE INFORMATION

For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:
265173 The Datacenter Program and Windows 2000 Datacenter Server Product
For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:
296861 Use QChain.exe to Install Multiple Hotfixes with One Reboot

Properties

Article ID: 316874 - Last Review: October 24, 2013 - Revision: 3.3
APPLIES TO
  • Microsoft Windows 2000 Service Pack 1
  • Microsoft Windows 2000 Service Pack 2
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Service Pack 1
  • Microsoft Windows 2000 Service Pack 2
Keywords: 
kbnosurvey kbarchive kbbug kbfix kbshell kbwin2000presp3fix kbqfe kbwin2000sp3fix kbhotfixserver KB316874

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