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Computer Hangs After 49.7 Days

Article ID: 216641 - View products that this article applies to.

This article was previously published under Q216641

Symptoms

After 49.7 days of continuous operation, your Windows-based computer may stop responding (hang).

NOTE: To more effectively search the Microsoft Knowledge Base, use keywords that relate to your issue. If you are searching for troubleshooting information that is not mentioned in this article, search the Microsoft Knowledge Base again by using keywords that are listed in the following Microsoft Knowledge Base article:

242450

(http://support.microsoft.com/kb/242450/EN-US/ )

How to Query the Microsoft Knowledge Base Using Keywords

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Cause

This problem can occur because of a timing algorithm in the Vtdapi.vxd file.

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Resolution

To resolve this problem, use the appropriate method:

Windows 98

The following file is available for download from the Microsoft Download Center:

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Download 216641up.exe now

(http://download.microsoft.com/download/win95upg/Update/8/W95/EN-US/216641up.exe)

Release Date: Jun-04-1999

For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591

(http://support.microsoft.com/kb/119591/EN-US/ )

How to Obtain Microsoft Support Files from Online Services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.

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