Right CTRL Key on USB Keyboard May Not Work Correctly

Article ID: 296226 - View products that this article applies to.
This article was previously published under Q296226
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SYMPTOMS

When you are using a USB keyboard on a Windows 2000-based computer, the right CTRL key may act partly like a sticky key (such as the NUM LOCK or CAPS LOCK key), and the PAUSE key may act like the BREAK key until you press the right CTRL key again.

CAUSE

This behavior is caused by a code problem in the Human Interface Device (HID) parser driver.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
The English version of this fix should have the following file attributes or later:
   Date        Time     Version          Size     File name
   ----------------------------------------------------------
   4/24/2001   07:17p   5.0.2195.3544    23,056   Hidparse.sys 

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.

MORE INFORMATION

For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:
265173 The Datacenter Program and Windows 2000 Datacenter Server Product
For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:
296861 Use QChain.exe to Install Multiple Hotfixes with One Reboot
For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:
249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes

Properties

Article ID: 296226 - Last Review: January 31, 2007 - Revision: 3.3
APPLIES TO
  • Microsoft Windows 2000 Service Pack 1
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Service Pack 1
Keywords: 
kbbug kbfix kbwin2000presp3fix kbqfe kbwin2000sp3fix kboswin2000fix kbhotfixserver KB296226

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