Rapidly Published articles provide information directly from within the Microsoft support organization. The information that is contained herein is created in response to emerging or unique topics, or is intended to supplement other Knowledge Base information.
Symptoms
Assume that you specify a value for the CaptionClass property of a field in a system table in an earlier version than Microsoft Dynamics NAV 2009. When you upgrade to Microsoft Dynamics NAV 2009 or Microsoft Dynamics NAV 2009 Service Pack 1, you experience various issues.
For example, you specify a value for the CaptionClass property of a field in a system table in an earlier version than Microsoft Dynamics NAV 2009. Then, you upgrade to Microsoft Dynamics NAV 2009 or Microsoft Dynamics NAV 2009 Service Pack 1. The object that has the CaptionClass property specified in a system table is compiled during the upgrade. When you try to import objects in Microsoft Dynamics NAV after the upgrade, the Microsoft Dynamics NAV database crashes. Additionally, you receive some errors when you access the Microsoft Dynamics NAV database.
Note You experience these issues especially when the object that has the CaptionClass property specified in a system table is compiled for the first time. You can force Microsoft Dynamics NAV to rebuild metadata including the compilation of the object by disabling the Enable for Microsoft Dynamics NAV Server option and then enabling the option.
Resolution
Hotfix information
A supported hotfix is available from Microsoft. There is a "Hotfix download available" section at the top of this Knowledge Base article. If you are encountering an issue downloading, installing this hotfix, or have other technical support questions, contact your partner or, if enrolled in a support plan directly with Microsoft, you can contact technical support for Microsoft Dynamics and create a new support request. To do this, visit the following Microsoft Web site:
https://mbs.microsoft.com/support/newstart.aspx You can also contact technical support for Microsoft Dynamics by phone using these links for country specific phone numbers. To do this, visit one of the following Microsoft Web sites:
Partners
https://mbs.microsoft.com/partnersource/resources/support/supportinformation/Global+Support+ContactsCustomers
https://mbs.microsoft.com/customersource/support/information/SupportInformation/global_support_contacts_eng.htmIn special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. The usual support costs will apply to any additional support questions and issues that do not qualify for the specific update in question.
How to obtain the Microsoft Dynamics NAV hotfix or update files
After you request a Microsoft Dynamics NAV hotfix, a hyperlink will be sent to you in an e-mail.
The e-mail will contain a hyperlink and a password. You can use the hyperlink to download the Microsoft Dynamics NAV hotfix or the update files. When you click the hyperlink, the File Download – Security Warning dialog box opens. Then, you are prompted to run, to save, or to cancel the download.
If you click Run, the files start the download and the extraction process. You must specify a folder for the new files, and then provide the password.
If you click Save, you must specify a path for saving the compressed file. When you open the file that you saved, you are prompted to specify a path for the files. Then, you must provide the password provided in the e-mail.
If you click Cancel, the download process stops.
How to install a Microsoft Dynamics NAV hotfix or an update file
The Microsoft Dynamics NAV platform hotfixes and updates are made available as single files. To install a Microsoft Dynamics NAV hotfix or an update, you must replace the existing Microsoft Dynamics NAV installation files with the hotfix or the update files. To do this, follow these steps.
Step 1: Replace the Microsoft Dynamics NAV Classic client installation files
In the Microsoft Dynamics NAV Classic client installation, replace the following files by using the hotfix or the update file.
|
File name |
File version |
File size |
Date |
Time |
Platform |
|---|---|---|---|---|---|
|
Dbm.dll |
6.0.30212.0 |
427,848 |
23-Nov-2009 |
23:03 |
x86 |
|
Fin.exe |
6.0.30212.0 |
12,598,600 |
23-Nov-2009 |
23:03 |
x86 |
|
Finhlink.exe |
6.0.30212.0 |
452,432 |
23-Nov-2009 |
23:03 |
x86 |
|
Finsql.exe |
6.0.30212.0 |
12,713,808 |
23-Nov-2009 |
23:03 |
x86 |
|
Nc_netb.dll |
6.0.30212.0 |
96,592 |
23-Nov-2009 |
23:03 |
x86 |
|
Nc_tcp.dll |
6.0.30212.0 |
98,640 |
23-Nov-2009 |
23:03 |
x86 |
|
Nc_tcps.dll |
6.0.30212.0 |
141,136 |
23-Nov-2009 |
23:03 |
x86 |
|
Ndbcs.dll |
6.0.30212.0 |
1,348,944 |
23-Nov-2009 |
23:01 |
x86 |
|
Slave.exe |
6.0.30212.0 |
152,400 |
23-Nov-2009 |
23:03 |
x86 |
Note The Microsoft Dynamics NAV Classic client is usually installed in the following directory.
C:\Program Files\Microsoft Dynamics NAV\60\Classic\
To replace the existing Microsoft Dynamics NAV files, follow these steps:
-
Close Microsoft Dynamics NAV.
-
Locate the Microsoft Dynamics NAV client installation directory.
-
Copy the files that you downloaded.
-
Paste the files that you downloaded into the Microsoft Dynamics NAV client installation directory.
-
In the Confirm File Replace dialog box, click Yes to overwrite the files in the installation directory.
Step 2: Replace the files in the Microsoft Dynamics NAV Application Server installation
If you have Microsoft Dynamics NAV Application Server installed, replace the following files in the Microsoft Dynamics NAV Application Server installation by using the hotfix or the update files.
|
File name |
File version |
File size |
Date |
Time |
Platform |
|---|---|---|---|---|---|
|
Dbm.dll |
6.0.30212.0 |
427,848 |
19-Nov-2009 |
15:00 |
x86 |
|
Nas.exe |
6.0.30212.0 |
2,259,784 |
19-Nov-2009 |
15:00 |
x86 |
|
Nassql.exe |
6.0.30212.0 |
2,352,464 |
19-Nov-2009 |
15:00 |
x86 |
|
Ndbcs.dll |
6.0.30212.0 |
1,348,944 |
19-Nov-2009 |
15:00 |
x86 |
|
Slave.exe |
6.0.30212.0 |
152,400 |
19-Nov-2009 |
15:00 |
x86 |
To replace the files, follow these steps.
-
Stop the Microsoft Dynamics NAV Application Server.
-
Locate the Microsoft Dynamics NAV Application Server installation directory. The Microsoft Dynamics NAV Application Server is usually installed in the following directory:
C:\Program Files\Microsoft Dynamics NAV\60\Application Server
-
Copy the files that you downloaded.
-
Paste the files that you downloaded into the Microsoft Dynamics NAV Application Server installation directory.
-
Click Yes to overwrite the files in the directory.
-
Start the Microsoft Dynamics NAV Application Server.
Prerequisites
You must have Microsoft Dynamics NAV 2009 Service Pack 1 installed to apply this hotfix.
Status
Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the "Applies to" section.
More Information
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
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